Director of Facilities Operations and Asset Management

RHA Health Services • Charlotte, NC

5d

About The Position

The Director of Facilities Operations and Asset Management provides strategic direction and operational leadership for enterprise-wide facilities operations, the real estate portfolio, capital planning, construction projects, leases, maintenance operations, and fleet management across multiple states. The portfolio includes residential group homes, day program centers, large healthcare facilities, administrative offices, and fleet assets. The Director ensures properties are safe, well-maintained, compliant, and operationally efficient while optimizing the long-term value of real estate and physical assets.

The role balances strategic capital planning and risk mitigation with timely responses to facility issues. It leads Regional Managers and other facilities leaders to promote operational excellence, safety, compliance, and growth. The position requires regular travel across multiple states to visit facilities, support regional leaders, assess capital projects, and promote consistent facility performance and compliance. It supervises Regional Managers of Fleet and Facility Management and works collaboratively with the Director of CMMS & Facility Systems.

Requirements

• Bachelor’s degree in Business Administration, Facilities Management, Construction Management, Engineering, or a related field.
• At least 10 years of progressively responsible experience in facilities, real estate, or asset management, including at least 5 years in a senior or executive leadership role.
• Demonstrated success managing large budgets, multi-state operations, and complex capital projects.
• Deep technical knowledge of building systems, construction, life-safety infrastructure, and preventive maintenance best practices.
• Strong strategic planning, project management, problem-solving, and decision-making skills.
• Ability to drive results in fast-paced environments while balancing strategic priorities with immediate operational needs.
• Exceptional leadership, team-building, and communication skills.
• Proficiency in Microsoft Office, project management software, and CMMS platforms.
• Valid driver’s license and willingness to travel regularly across the enterprise.
• Ability to lift up to 30 pounds regularly and up to 70 pounds occasionally.
• Ability to frequently stand, walk, bend, climb, kneel, and use hands to handle tools or controls.
• Ability to demonstrate CPR proficiency from the floor level.
• Vision sufficient for close, distance, and peripheral vision.

Nice To Haves

• Master’s degree.

Responsibilities

• Establish and lead enterprise-wide facilities, real estate, and fleet management strategy aligned with organizational goals.
• Oversee long-term capital planning, facility lifecycle forecasting, and asset replacement planning across the property portfolio.
• Partner with executive leadership and Finance to align real estate and capital strategies with organizational growth, risk mitigation, and budget priorities.
• Oversee property leases, acquisitions, dispositions, and negotiations.
• Monitor industry trends, regulations, and emerging technologies to promote innovation and operational efficiency.
• Provide executive oversight of company-owned and leased properties, ensuring they are safe, compliant, and operational.
• Oversee maintenance operations across the property network and promote consistent service levels and minimal disruption.
• Ensure compliance with federal, state, and local building codes, environmental regulations, and life-safety standards.
• Oversee responses to complex or high-impact facility issues and ensure timely resolution.
• Implement enterprise-wide facility maintenance policies, standards, and performance metrics.
• Drive implementation and adoption of a standardized computerized maintenance management system (CMMS).
• Oversee vehicle fleet acquisition, deployment, maintenance, and retirement.
• Ensure cost-effective fleet lifecycle management and compliance with licensing, insurance, safety, and fuel programs.
• Lead negotiation and management of enterprise-wide facilities and fleet vendor and service contracts.
• Maintain centralized asset inventories, documentation, and insurance coverage to mitigate risk.
• Lead planning, design, budgeting, and execution of major construction, renovation, and expansion projects.
• Establish governance, performance metrics, and standardized reporting for capital projects.
• Ensure projects are delivered on time and within budget and comply with safety, quality, and regulatory standards.
• Serve as enterprise project lead for complex or high-value construction and renovation projects.
• Lead, mentor, and develop Regional Managers and other facilities and real estate leaders.
• Foster accountability, safety, operational excellence, and continuous improvement.
• Promote collaboration with Operations, Finance, Risk, IT, and other business units.
• Provide senior leadership with regular updates and strategic recommendations on facilities, real estate, and capital initiatives.
• Collaborate with the Director of CMMS & Facility Systems on integrated oversight of facility, system, and asset operations.
• Perform other duties as assigned.

Benefits

• Payactiv early access to earned wages before payday
• Employee perks and discount program
• Paid time off for full-time employees
• Health and insurance benefits for full-time employees
• 401(k) retirement savings program
• Wellbeing programs covering physical, emotional, and financial wellbeing
• Chronic disease management programs for hypertension and diabetes for qualifying employees
• Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior