Director of Facilities Operations and Asset Management

RHA Health Services, LLC • Charlotte, NC

1d

About The Position

The Director of Facilities Operations and Asset Management provides strategic direction and operational leadership for enterprise-wide facilities operations, the real estate portfolio, capital planning and construction projects, leases, maintenance operations, and fleet management across multiple states. The role oversees a large, geographically dispersed portfolio of residential group homes, day program centers, healthcare facilities, administrative offices, and fleet assets, ensuring they are safe, maintained, compliant, and operationally efficient while optimizing long-term asset value.

The Director balances strategic capital planning and risk mitigation with tactical responses to facility issues, and leads Regional Managers and other facilities leaders to promote operational excellence, safety, compliance, and organizational growth. Regular travel across multiple states is required to visit facilities, support regional leaders, assess capital projects, and ensure consistent performance and compliance. The position supervises Regional Managers of Fleet and Facility Management and works collaboratively with the Director of CMMS & Facility Systems.

RHA Health Services supports people with intellectual and developmental disabilities and people with mental health and substance use needs. The organization provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

Requirements

• Bachelor’s degree in Business Administration, Facilities Management, Construction Management, Engineering, or a related field.
• 10 or more years of progressively responsible experience in facilities, real estate, or asset management, including at least 5 years in a senior or executive leadership role.
• Demonstrated success managing large budgets, multi-state operations, and complex capital projects.
• Deep technical knowledge of building systems, construction, life-safety infrastructure, and preventive maintenance best practices.
• Strong strategic planning, project management, problem-solving, and decision-making skills.
• Ability to drive results in fast-paced environments while balancing strategic priorities with immediate operational needs.
• Exceptional leadership, team-building, and communication skills.
• Proficiency in Microsoft Office, project management software, and CMMS platforms.
• Valid driver’s license and willingness to travel regularly across the enterprise.
• Ability to lift up to 30 lbs. regularly and up to 70 lbs. occasionally.
• Ability to frequently stand, walk, bend, climb, kneel, and use hands to handle tools or controls.
• Ability to demonstrate CPR proficiency from the floor level.
• Close, distance, and peripheral vision.
• Ability to travel frequently to enterprise sites, including overnight stays.

Nice To Haves

• Master’s degree.

Responsibilities

• Establish and lead enterprise-wide facilities, real estate, and fleet management strategy aligned with organizational goals.
• Oversee long-term capital planning, facility lifecycle forecasting, and asset replacement planning for residential, program, healthcare, and administrative properties.
• Partner with executive leadership and Finance to align real estate and capital strategies with growth, risk mitigation, and budget priorities.
• Oversee property leases, acquisitions, dispositions, and negotiations.
• Monitor industry trends, regulations, and emerging technologies to advance innovation and operational efficiency.
• Provide executive oversight of company-owned and leased properties, ensuring they are safe, compliant, and operational.
• Oversee maintenance operations across the property network and ensure consistent service and minimal disruption.
• Ensure compliance with federal, state, and local building codes, environmental regulations, and life-safety standards.
• Oversee responses to complex or high-impact facility issues and ensure timely resolution.
• Implement enterprise-wide maintenance policies, standards, and performance metrics.
• Drive adoption of a standardized computerized maintenance management system (CMMS) for tracking, planning, and reporting.
• Oversee fleet acquisition, deployment, maintenance, and retirement.
• Ensure cost-effective fleet lifecycle management and compliance with licensing, insurance, safety, and fuel programs.
• Lead negotiation and management of enterprise-wide facilities and fleet vendor and service contracts.
• Maintain centralized asset inventories, documentation, and insurance coverage to mitigate risk.
• Lead planning, design, budgeting, and execution of major construction, renovation, and expansion projects.
• Establish project governance, performance metrics, and standardized reporting for capital projects.
• Ensure projects are completed on time, within budget, and in compliance with safety, quality, and regulatory standards.
• Serve as enterprise project lead for complex or high-value construction and renovation projects.
• Lead, mentor, and develop Regional Managers and other facilities and real estate leaders.
• Foster accountability, safety, operational excellence, and continuous improvement.
• Promote collaboration with Operations, Finance, Risk, IT, and other business units.
• Provide senior leadership with updates and strategic recommendations on facilities, real estate, and capital initiatives.
• Collaborate with the Director of CMMS & Facility Systems on integrated oversight of facility, system, and asset operations.
• Perform other duties as assigned.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid Time Off for full-time employees.
• Health/Insurance benefits for full-time employees.
• 401(k) retirement savings program.
• Physical, Emotional, and Financial Wellbeing Programs.
• Chronic Disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director