Director of Facilities Management

Cadence Education•Scottsdale, AZ

About The Position

Under the direction of the VP of Operations Support, the Director of Facilities Management provides strategic leadership and operational oversight for maintenance, repair, and improvement across the company’s multi-state portfolio of owned and leased facilities. The position develops and executes proactive maintenance programs, manages capital improvement projects, ensures regulatory compliance, and maintains brand standards. The Director leads a high-performing team, manages vendor relationships, and partners across functions to align facilities operations with organizational goals, optimize spending, and support safe, functional, and appealing environments for staff, clients, and visitors. The role oversees annual Repair & Maintenance and Capital Expenditure budgets, spending forecasts, cost controls, fiscal reporting, and performance metrics. It manages vendor contracts and service providers; plans renovations, system replacements, and large-scale repairs; and leads facilities integration for acquired locations. The Director ensures compliance with building codes, safety regulations, licensing requirements, and environmental health and safety protocols. The role also leads and develops facilities staff, sets departmental goals, communicates facility plans and performance to leadership, and collaborates with Finance, Operations, and Real Estate.

Requirements

Bachelor’s degree in Facilities Management, Construction Management, Business Administration, or a related field, or an equivalent combination of education and experience.
At least eight years of progressively responsible facilities maintenance-related experience demonstrating strong understanding of the required knowledge, skills, and abilities.
Demonstrated leadership ability and success leading, motivating, mentoring, and developing people.
Ability to allocate people, time, and other resources to plan and complete operations or projects on time and within budget.
Exceptional analytical, problem-solving, and communication skills, including the ability to explain technical issues to diverse audiences.
Ability to manage priorities in a dynamic environment and adapt quickly and positively to change.
Ability to work independently and demonstrate strong organizational, analytical, and interpersonal skills.
Ability to work collaboratively with peers, managers, staff, and leadership.
Customer service and communication skills, professionalism, and ability to maintain confidentiality.
Demonstrated success in vendor negotiation, large-scale budget oversight, and capital project delivery.
Strong knowledge of building systems, including HVAC, electrical, and plumbing; maintenance best practices; and regulatory compliance requirements.

Responsibilities

Develop and manage annual Repair & Maintenance and Capital Expenditure budgets for a geographically diverse portfolio.
Monitor spending, forecast needs, and control costs using data-driven decisions and KPI reporting.
Oversee accounting and fiscal reporting, including internal performance metrics, vendor performance reports, and organizational financial summaries.
Develop and implement strategies to achieve a planned maintenance ratio of 80% or higher.
Negotiate, execute, and manage vendor contracts for facility services, ensuring quality, cost-effectiveness, and compliance with service levels.
Oversee national service aggregators and local providers.
Plan and oversee facility renovations, system replacements, and large-scale repairs, delivering projects on time, within budget, and to brand standards.
Lead facility integration for newly acquired locations, including vendor onboarding and operational readiness.
Ensure facilities meet applicable building codes, safety regulations, and licensing requirements.
Oversee environmental health and safety protocols, including emergency repairs, water intrusion remediation, and mold abatement.
Direct, mentor, and develop facilities staff across management, specialist, integration, and special-project functions.
Set departmental goals aligned with organizational objectives and monitor progress against measurable performance targets.
Serve as the primary facilities contact for operations leadership and provide updates and action plans.
Present fiscal reports, performance metrics, and vendor evaluations to leadership, translating complex data into actionable insights.
Collaborate with Finance, Operations, and Real Estate to align facilities strategy with growth, cost control, and service excellence.