Director of Risk and Asset Management

LAND OF LINCOLN GOODWILL INDUSTRIES INC•Springfield, IL

1d•$83,500 - $125,500•Onsite

About The Position

The Director of Risk and Asset Management leads LLGI’s operational risk management, health and safety, asset protection, physical security, facilities maintenance, environmental practices, and claims coordination. The role protects employees, program participants, customers, volunteers, and organizational resources through standards, inspections, training, investigations, and corrective action. It reports to the Chief Operating Officer and supervises maintenance, safety, and asset protection staff, while coordinating with Finance, HR, IT, mission leadership, and the Corporate Compliance Officer across LLGI locations. The Director develops and maintains the operational risk management plan and risk register; oversees safety inspections, investigations, training, accessibility, and emergency preparedness; and leads controls and investigations related to asset protection. The position manages facilities work orders, maintenance, contractors, insurance renewal information, and assigned insurance claims, and coordinates workers’ compensation claims with HR and other parties. It regularly travels to LLGI locations and may respond to urgent safety, security, or facilities incidents. This is an exempt, full-time position based at the Springfield Administrative Office in Springfield, Illinois. The position is classified in Finance and reports to the Chief Operating Officer. It supervises the Lead Maintenance Technician, Maintenance Technician, Safety Specialist, and Asset Protection Manager, and provides functional guidance to site Safety Captains. The posted salary range is $83,500 to $125,500 per year. The work includes office duties and regular visits to stores, warehouses, processing areas, facilities, and surrounding grounds. Work settings may include office, retail, and light industrial/warehouse environments. Travel within LLGI’s territory is required, with occasional evening, weekend, or holiday availability for urgent incidents or business needs.

Requirements

Bachelor’s degree in risk management, occupational safety, environmental health, business administration, or a related field, or an equivalent combination of education and directly related experience.
At least five years of progressively responsible experience in safety, risk management, asset protection, or related operations, including at least two years supervising staff or leading a multi-site program; leadership experience may be included within the five-year total.
Experience with incident investigation, corrective action, training, and operational risk assessment.
Completion and maintenance of hazard-specific training, including HAZWOPER where applicable to assigned duties, before performing or supervising covered work; training level, field experience, and refreshers must match actual duties and hazards.
Valid driver’s license, acceptable driving record, and proof of insurance consistent with LLGI’s authorized-driver requirements.
CPR/First Aid certification or ability to obtain certification within six months of employment.
Working knowledge of applicable workplace safety, environmental, accessibility, and CARF requirements, with the ability to identify when specialized guidance is needed.
Ability to manage inspections, work orders, vendors, insurance claims, loss prevention controls, and confidential investigations.
Ability to analyze incident and loss data, prioritize risks, and translate technical requirements into understandable procedures and training.
Proficiency with Google Workspace and/or Microsoft Office, spreadsheets, incident reporting, security systems, and maintenance tracking tools.
Ability to maintain confidentiality of organizational, financial, participant, and employee information.
Sound judgment, integrity, professionalism, and strong organizational, problem-solving, and collaboration skills.
Clear communication with diverse audiences and respectful treatment of individuals, including regard for dignity and privacy.
Ability to work independently, build effective teams, follow LLGI policies, and support diversity and inclusion.
Ability to move through worksites, observe conditions, communicate with staff, and use a computer and inspection or reporting tools.
Ability to perform essential duties with or without reasonable accommodation.
Availability for travel within LLGI’s territory and occasional evening, weekend, or holiday work for urgent incidents or business needs.
Ability to use appropriate protective equipment in designated areas; hazardous materials or equipment tasks require training and authorization.

Nice To Haves

Experience coordinating facilities, insurance claims, and workers’ compensation.
Professional credentials such as Certified Safety Professional (CSP), Associate Safety Professional (ASP), Associate in Risk Management (ARM), or Certified Protection Professional (CPP).

Responsibilities

Develop and maintain an operational risk management plan and risk register; assess exposures, assign corrective actions, and report progress to the COO.
Lead safety inspections, hazard assessments, incident and near-miss reviews, and root-cause analyses; verify corrective actions are completed and effective.
Maintain safety records, OSHA injury and illness logs, postings, and reports; coordinate regulatory inspections and corrective responses.
Develop accessible safety training, orientation materials, and safe work procedures; support Safety Captains and leaders in applying consistent standards.
Coordinate forklift and lift training and operator evaluations through qualified trainers and ensure staff receive training appropriate to their equipment and duties.
Chair the Accessibility Committee, maintain the accessibility plan, and coordinate removal of physical and operational barriers.
Support applicable CARF safety and accessibility standards and program licensing requirements with mission leaders and the Corporate Compliance Officer.
Coordinate with HR on medical restrictions, accommodations, workers’ compensation, and safe return to work.
Pause activities posing an imminent safety risk when necessary, secure the area, notify the COO and responsible leader, and coordinate safe resumption of work.
Lead the Asset Protection Manager and develop controls to prevent and detect theft, fraud, cash loss, merchandise loss, and property damage.
Review donation handling, merchandise movement, cash handling, access, and disposal practices with Operations and Finance; monitor loss trends and corrective actions.
Conduct or coordinate authorized investigations, preserve evidence and confidential records, and involve HR, Finance, or the Corporate Compliance Officer as appropriate.
Manage physical security standards for cameras, alarms, keys, building access, and security vendors; partner with IT on security system technology.
Maintain emergency response and business continuity plans, conduct drills, and coordinate post-incident reviews; partner with HR on threats and workplace violence prevention.
Coordinate with law enforcement, emergency responders, and insurers within delegated authority; promptly escalate serious or sensitive concerns.
Directly supervise the Lead Maintenance Technician, Maintenance Technician, Safety Specialist, and Asset Protection Manager; set priorities, evaluate performance, and manage assigned budgets.
Manage work orders, preventive maintenance, inspections, repairs, and contractor performance across LLGI sites; coordinate with landlords and property managers.
Identify facility and equipment replacement needs, recommend capital priorities to the COO and CFO, and track approved projects, costs, and completion.
Coordinate safe handling, storage, and disposal of hazardous or prohibited donations and waste; maintain assigned records and oversee qualified disposal providers.
Coordinate insurance renewal information and coverage reviews with the CFO and COO; maintain exposure information for facilities, vehicles, equipment, and operations.
Administer assigned auto, property, and general liability claims and lead workers’ compensation claims coordination with HR, insurers, and third-party administrators.
Track claims and loss trends and coordinate driver and fleet safety practices with Logistics.
Report safety, loss, claims, maintenance, training, and corrective-action results to the COO; support executive and Board reporting when requested.
Use performance data and staff input to improve workflows, strengthen controls, and verify results.
Pursue professional development, build team capability, and promote respectful, inclusive working relationships.
Perform other duties as required or assigned.