Director of Risk Management

Acadia•Navarre Beach, FL

About The Position

Twelve Oaks Recovery Center is seeking an experienced and strategic Risk Director to lead risk management at its addiction and co-occurring mental health treatment facility in Navarre, Florida. The position oversees a comprehensive risk management program and works across departments to assess and mitigate risks, promote safety, investigate incidents, ensure regulatory compliance, and develop strategies to prevent harm and potential liabilities. The role plans, organizes, directs, and oversees risk management activities to protect patients, clients, employees, and visitors and to comply with applicable laws, regulations, and regulatory agencies. It identifies risks that may cause harm or lead to litigation, negative media attention, or other forms of loss. The position also provides staff development and training, supports performance improvement and compliance initiatives, and performs other tasks as assigned.

Requirements

  • Bachelor's degree in clinical healthcare, risk management, business, finance, or a related field.
  • At least two years of experience in a risk management position.
  • Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by supported service line(s).
  • CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
  • First aid may be required based on state or facility requirements.
  • Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse.

Nice To Haves

  • Master's degree in health information management, nursing, or a related field.
  • At least one year of supervisory experience.
  • CPHRM certification.

Responsibilities

  • Implement a robust risk management program throughout the facility.
  • Collaborate and consult with the corporate risk management department.
  • Lead investigations and analyze actual and potential facility risks; work with the Legal team to assess liability and the probability of legal action for potential notification.
  • Implement, educate, and encourage incident reporting in accordance with policy.
  • Develop and implement infrastructures and systems that support patient safety.
  • Promote a culture of safety by encouraging incident reporting.
  • Collaborate with employees to make the incident reporting process more effective and efficient.
  • Work with facility leadership and departments to monitor and promote compliance with organizational policies and procedures, state and federal laws, and regulatory agencies.
  • Identify high-risk areas that could cause harm to people receiving services, visitors, or employees.
  • Provide staff development and training on identifying, reporting, mitigating, and minimizing risk.
  • Work with the Patient Advocate to review complaints and grievances and identify potential exposures.
  • Coordinate with facility leadership to establish and implement a Safe Catch Program.
  • Collaborate with QAPI disciplines to complete Root Cause Analyses for specified events.
  • Establish and lead a Safety Committee that develops measurable safety initiatives based on facility data.
  • Serve as a resource and consultant for risk management activities, performance improvement, policy and procedure development, and compliance initiatives.
  • Perform other functions and tasks as assigned.
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