Director of Risk Management

Twelve Oaks Recovery•Navarre Beach, FL

1d•Onsite

About The Position

Twelve Oaks Recovery Center, an addiction and co-occurring mental health treatment facility in Navarre, Florida, is seeking an experienced and strategic risk management leader. The position plans, organizes, directs, and oversees facility risk management activities to protect patients, clients, employees, and visitors, comply with applicable laws and regulations, and identify risks that could result in harm, litigation, negative media attention, or other losses. The Director implements a comprehensive risk management program, leads investigations, supports regulatory compliance, and develops proactive strategies to prevent harm and liability. The role works with facility leadership, corporate risk management, Legal, Patient Advocacy, QAPI disciplines, and other departments to promote a culture of safety.

Requirements

Bachelor's degree in clinical healthcare, risk management, business, finance, or a related field.
Two or more years of experience in a risk management position.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse.

Nice To Haves

Master's degree in health information management, nursing, or a related field.
One or more years of supervisory experience.
Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by supported service lines.
CPHRM certification.
First aid, which may be required based on the state or facility.

Responsibilities

Implement a robust risk management program throughout the facility.
Collaborate and consult with the corporate risk management department.
Lead investigations and analyze actual and potential facility risks.
Collaborate with the Legal team to assess liability and the probability of legal action for potential notification.
Implement, educate, and encourage incident reporting throughout the facility in accordance with policy.
Develop and implement infrastructure and systems that support patient safety.
Promote a culture of safety by encouraging incident reporting.
Work with employees to streamline incident reporting and make the process more effective and efficient.
Collaborate with facility leadership and departments to monitor and promote compliance with organizational policies and procedures, state and federal laws, and regulatory agencies.
Identify high-risk areas that could cause harm to people receiving services, visitors, or employees.
Provide staff development and training on identifying, reporting, mitigating, and minimizing risk.
Collaborate with the Patient Advocate to review complaints and grievances and identify potential exposures.
Coordinate with facility leadership to establish and implement a Safe Catch Program.
Collaborate with QAPI disciplines to complete Root Cause Analyses for specified events.
Establish and lead a Safety Committee that develops measurable safety initiatives based on facility data.
Serve as a resource and consultant for risk management activities, performance improvement, policy and procedure development, and compliance initiatives.
Perform other functions and tasks as assigned.