Director of Risk Management

Acadia Healthcare•Navarre Beach, FL

About The Position

Twelve Oaks Recovery Center, an addiction and co-occurring mental health treatment facility in Navarre, Florida, is seeking an experienced and strategic risk management leader. The Director of Risk Management plans, organizes, directs, and oversees the facility’s risk management activities to protect patients, clients, employees, and visitors and to support compliance with applicable laws, regulations, and regulatory agencies. The role identifies risks that could result in harm, litigation, negative media, or other losses. The Director leads a comprehensive risk management program, investigates incidents, works across departments to assess and mitigate risks, and promotes a culture of safety. The position collaborates with corporate risk management, facility leadership, Legal, Patient Advocacy, and QAPI disciplines. It also provides staff development and training, supports compliance and performance-improvement initiatives, and develops proactive systems to help prevent harm and liability.

Requirements

  • Bachelor's degree in clinical healthcare, risk management, business, finance, or a related field.
  • At least two years of experience in a risk management position.
  • CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
  • Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse.

Nice To Haves

  • Master's degree in health information management, nursing, or a related field.
  • At least one year of supervisory experience.
  • Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by the supported service line(s).
  • CPHRM certification.
  • First aid, which may be required depending on the state or facility.

Responsibilities

  • Implement a robust risk management program throughout the facility.
  • Collaborate and consult with the corporate risk management department.
  • Lead investigations and analyze actual and potential facility risks.
  • Collaborate with the Legal team to assess liability and the probability of legal action for potential notification.
  • Implement, educate, and encourage incident reporting in accordance with policy.
  • Develop and implement infrastructures and systems that support patient safety.
  • Promote a culture of safety by encouraging incident reporting.
  • Work with employees to make the incident reporting process more effective and efficient.
  • Collaborate with facility leadership and departments to monitor and promote compliance with organizational policies and procedures, state and federal laws, and regulatory agencies.
  • Identify high-risk areas that could cause harm to people receiving services, visitors, or employees.
  • Provide staff development and training on identifying, reporting, mitigating, and minimizing risk.
  • Collaborate with the Patient Advocate to review complaints and grievances and identify potential exposures.
  • Coordinate with facility leadership to establish and implement a Safe Catch Program.
  • Collaborate with QAPI disciplines to complete Root Cause Analyses for specified events.
  • Establish and lead a Safety Committee that develops measurable safety initiatives based on facility data.
  • Serve as a resource and consultant for risk management activities, performance improvement, policy and procedure development, and compliance initiatives.
  • Perform other functions and tasks as assigned.
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