Director of Risk Management

Sierra Tucson•Tucson, AZ

About The Position

The Director of Risk Management plans, organizes, directs, and oversees facility risk management activities to help protect patients, clients, employees, and visitors. The role ensures risk management practices comply with applicable laws, regulations, and regulatory agency requirements, and identifies risks that could result in harm, litigation, negative media coverage, or other losses. This leadership position oversees a comprehensive risk management program, leads investigations, and works with facility leadership, corporate risk management, Legal, Patient Advocacy, and QAPI teams to assess and mitigate risks. The Director supports patient safety systems, incident reporting, staff development, compliance, and initiatives that strengthen the facility’s safety culture.

Requirements

  • Bachelor’s degree in clinical healthcare, risk management, business, finance, or a related field.
  • At least two years of experience in a risk management position.
  • Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by the supported service line(s).
  • CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

  • Master’s degree in health information management, nursing, or a related field.
  • At least one year of supervisory experience.
  • CPHRM certification.
  • First aid may be required depending on state or facility.

Responsibilities

  • Implement a robust risk management program throughout the facility.
  • Collaborate and consult with the corporate risk management department.
  • Lead investigations and analyze actual and potential facility risks.
  • Collaborate with the Legal team to assess liability and the probability of legal action for potential notification.
  • Implement, educate, and encourage incident reporting in accordance with policy throughout the facility.
  • Develop and implement infrastructures and systems that support patient safety.
  • Promote a culture of safety by encouraging incident reporting.
  • Work with employees to streamline the incident reporting process and make it more effective and efficient.
  • Collaborate with facility leadership and departments to monitor and promote compliance with organizational policies and procedures, state and federal laws, and regulatory agencies.
  • Identify high-risk areas that could cause harm to people receiving services, visitors, and employees.
  • Provide staff development and training on identifying, reporting, mitigating, and minimizing risk.
  • Collaborate with the Patient Advocate to review complaints and grievances and identify potential exposures.
  • Coordinate with facility leadership to establish and implement a Safe Catch Program.
  • Collaborate with QAPI disciplines to complete Root Cause Analyses for specified events.
  • Establish and lead a Safety Committee that identifies and develops measurable safety initiatives based on facility data to improve the safety culture.
  • Serve as a resource and consultant for risk management activities, performance improvement, policy and procedure development, and compliance initiatives.
  • Perform other functions and tasks as assigned.
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