Director of Risk Management

Acadia Healthcare•Knoxville, TN

About The Position

The Director of Risk Management plans, organizes, directs, and oversees all facility risk management activities. The role promotes a safe environment for patients, clients, employees, and visitors while supporting compliance with laws, regulations, and regulatory agencies. It identifies risks that could cause harm, litigation, negative media attention, or other losses, and leads efforts to prevent and mitigate them. This leadership position oversees a comprehensive risk management program, collaborates with facility departments and the corporate risk management department, leads incident investigations, and promotes effective incident reporting. The director also supports patient safety systems, compliance initiatives, staff development, complaint and grievance review, root cause analysis, and measurable safety initiatives.

Requirements

Bachelor's degree in clinical healthcare, risk management, business, finance, or a related field.
At least two years of experience in a risk management position.
CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.
First aid may be required depending on the state or facility.
Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by the supported service line(s).

Nice To Haves

Master's degree in health information management, nursing, or a related field.
At least one year of supervisory experience.
Certified Professional in Healthcare Risk Management (CPHRM).

Responsibilities

Implement a robust risk management program throughout the facility.
Collaborate and consult with the corporate risk management department.
Lead investigations and analyze actual and potential facility risks.
Collaborate with the Legal team to assess liability and the probability of legal action for potential notification.
Implement, educate, and encourage incident reporting throughout the facility according to policy.
Develop and implement infrastructure and systems that support patient safety.
Promote a culture of safety by encouraging incident reporting.
Work with employees to make the incident reporting process more effective and efficient.
Collaborate with facility leadership and departments to monitor and promote compliance with organizational policies and procedures, state and federal laws, and regulatory agencies.
Identify high-risk areas that could cause harm to people receiving services, visitors, or employees.
Provide staff development and training on identifying, reporting, mitigating, and minimizing risk.
Collaborate with the Patient Advocate to review complaints and grievances for potential exposures.
Coordinate with facility leadership to establish and implement a Safe Catch Program.
Collaborate with QAPI disciplines to complete Root Cause Analyses for specified events.
Establish and lead a Safety Committee that develops measurable safety initiatives based on facility data.
Serve as a resource and consultant for risk management activities, performance improvement, policy and procedure development, and compliance initiatives.
Perform other functions and tasks as assigned.