Facilitator Jobs

About The Position

Requirements

• Graduate of an approved school of nursing with current registration in Massachusetts.
• For newly licensed nurses, a Bachelor of Science degree in Nursing is required.
• Five years of previous acute care experience required; emergency nursing experience is strongly preferred.
• Five years of experience in an acute setting with discharge planning and knowledge of community resources required.
• Knowledge and skills to differentiate levels of care.
• Ability to demonstrate knowledge and skills necessary to provide care appropriate to the ages of patients served on the assigned unit.
• Strong clinical assessment skills.
• Excellent interpersonal skills, including the ability to work collaboratively and cooperatively within a team.
• Strong organizational skills and ability to set priorities.
• Ability to compile data from concurrent and retrospective medical record review to determine clinical appropriateness and level of care.

Nice To Haves

• Two or more years of hospital utilization review experience preferred.
• Emergency nursing experience strongly preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Collaborate with ED providers and care teams to assess patient needs upon presentation.
• Coordinate and ensure implementation of care plans using case management principles.
• Facilitate transitions of care and identify opportunities to improve utilization of care delivery resources.
• Assess needs for discharge support and transition of care with the interdisciplinary team.
• Present alternative care delivery sites to ED providers, patients, and families when appropriate.
• Review patients’ medical histories and current treatment plans with ED providers to support care coordination and resource utilization.
• Participate in ED patient rounds to identify care coordination opportunities and high-risk patients.
• Communicate high-risk patients’ needs and follow-up plans to community-based and hospital-based care coordinators.
• Build and maintain relationships with community-based providers to support transitions between the ED and community.
• Apply knowledge of emergency medicine, utilization management, and community providers to care plans, and inform ED providers of relevant implications and opportunities.
• Assess continuing-care needs with patients’ families and caregivers.
• Contact transfer and access departments, other acute care hospitals, post-ED care facilities, and home health agencies to support prompt transitions.
• Facilitate discharge plans requiring post-ED care in partnership with ED social workers and staff nurses.
• Participate in admission decisions to assess appropriateness and help prevent unnecessary admissions.
• Identify patients with actual or likely unmet insurance needs and communicate with or refer them to social workers, appropriate departments, or inpatient care coordination staff.
• Investigate and recommend alternative care delivery sites based on level of care and insurance benefits; contribute to utilization and improvement efforts.
• Participate in evaluation of practice patterns and systems and support efforts to improve quality, cost of care, and satisfaction outcomes.
• Mobilize resources to support efficient, high-quality care in accordance with regulations and hospital policies and procedures.
• Maintain a flexible work schedule aligned with patient demand.

Benefits

• Competitive base pay
• Comprehensive benefits
• Career advancement opportunities
• Differentials, premiums, and bonuses as applicable
• Recognition programs