Business Service Representative (Employment Facilitator, OVR)
About The Position
As a Business Services Representative for the Pennsylvania Office of Vocational Rehabilitation (OVR), you will expand employment opportunities for job seekers with disabilities by working directly with businesses and community partners. The position supports individuals with disabilities in securing and maintaining employment by connecting businesses, service providers, and vocational rehabilitation staff. It focuses on outreach, relationship building, and promoting OVR services and programs across Armstrong, Beaver, Butler, and Lawrence Counties. The role is full-time at 37.5 hours per week, Monday through Friday. Typical hours are 8:00 AM to 4:00 PM with a 30-minute lunch; the schedule may be negotiable within a 7.5-hour workday, and the position is eligible for an alternate work schedule. Part-time telework may be available after successful completion of the training period, subject to requirements and change. Employees who cannot telework may report to the headquarters office in Lawrence County or an approved office in the caseload territory. New Commonwealth of Pennsylvania employees begin at an annual salary of $53,008 before taxes. The minimum qualification is a bachelor's degree including 24 credits in behavioral sciences, or an equivalent combination of experience and training that includes 24 behavioral-science credits. Applicants may qualify once within three months of graduating with the required degree or credits. Applicants must meet Pennsylvania residency requirements and be able to perform essential job functions. A conditional offer requires satisfactory criminal history clearances, including Pennsylvania State Police, Pennsylvania Child Abuse history, and FBI fingerprint clearances.
Requirements
- A bachelor's degree that includes 24 credits in behavioral sciences, or an equivalent combination of experience and training that includes 24 behavioral-science credits.
- Applicants claiming education must attach college transcripts; unofficial transcripts are acceptable.
- Must meet Pennsylvania residency requirements.
- Must be able to perform essential job functions.
- A conditional offer requires satisfactory criminal history reports, including Pennsylvania State Police clearance, Pennsylvania Child Abuse history clearance, and FBI Fingerprint clearance.
Responsibilities
- Build connections with employers, providers, and staff to support customer placement opportunities.
- Maintain employer partnerships through regular communication by phone, email, and meetings.
- Share information about OVR programs, incentives, apprenticeships, and work experiences.
- Engage with new and existing service providers to promote options for customers.
- Assist businesses and counselors by pre-screening candidates and identifying hiring needs.
- Plan and support job fairs, hiring events, and community activities with OVR staff.
Benefits
- Alternate work schedule eligibility
- Part-time telework may be available after successful completion of the training period
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What This Job Offers
Job Type
Full-time
