Business Services Representative (Employment Facilitator, OVR)

Commonwealth of Pennsylvania•Philadelphia County, PA
•Hybrid

About The Position

The Business Services Representative with the Bureau of Blindness and Visual Services (BBVS), Philadelphia District Office, supports employment opportunities for individuals with disabilities. The role builds relationships with employers, providers, agency staff, CareerLink offices, and local organizations; promotes Office of Vocational Rehabilitation (OVR) programs and resources; and helps connect qualified applicants to available jobs. The work also includes outreach and community engagement, participation in job fairs and hiring events, and maintaining information in electronic systems to support outreach and hiring initiatives. This is a full-time position, 37.5 hours per week, Monday through Friday. Work hours are typically 8:00 a.m. to 4:00 p.m., with a 30-minute lunch; the schedule may be negotiable within a 7.5-hour workday. The position is eligible for an alternate work schedule. Part-time telework may be available after successful completion of the training period, subject to secure high-speed internet, working from an approved location in Pennsylvania, and agency requirements. Employees unable to telework may report to the Philadelphia headquarters or an approved office in the caseload territory. New Commonwealth of Pennsylvania employees selected for the position start at an annual salary of $53,008 before taxes. Minimum qualifications include a bachelor's degree with 24 credits in behavioral sciences, or an equivalent combination of experience and training that includes 24 behavioral sciences credits. Applicants may meet the education requirement when within three months of graduating with a qualifying degree. Pennsylvania residency and the ability to perform essential job functions are also required. A conditional offer requires satisfactory criminal history clearances, including Pennsylvania State Police, Pennsylvania Child Abuse, and FBI fingerprint clearances.

Requirements

  • A bachelor's degree that includes 24 credits in behavioral sciences, or an equivalent combination of experience and training that includes 24 behavioral sciences credits.
  • Applicants claiming education must attach college transcripts; unofficial transcripts are acceptable.
  • Meet the Pennsylvania residency requirement.
  • Be able to perform the essential job functions.
  • Submit satisfactory criminal history reports as required under the Child Protective Services Law, including PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Responsibilities

  • Maintain relationships with businesses, providers, and agency staff through regular communication.
  • Share information about OVR programs, incentives, and opportunities with employers and other stakeholders.
  • Assist in identifying and pre-screening qualified applicants and connecting them with job opportunities.
  • Plan or participate in job fairs, hiring events, and community engagement activities.
  • Build and maintain connections with CareerLink offices, local organizations, and agency partners.
  • Use electronic systems to track outreach, enter information, and support hiring initiatives.
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