Business Services Representative

EDSI (Educational Data Systems, Inc.)•Erie, PA

About The Position

The Business Services Representative builds and maintains relationships with employers and community partners to develop quality employment opportunities for jobseekers. The role supports employer engagement, job development, and recruitment activities to align workforce services with local hiring needs. It is classified as non-exempt and offers a salary of $50,000 per year. The position requires regional travel and can be performed fully onsite, fully virtual, or in a hybrid environment. A valid driver’s license, clean driving record, and reliable vehicle are required.

Requirements

High school diploma required.
Customer service experience, strong presentation abilities, and good interpersonal skills required.
Proficiency in Microsoft Office applications.
Regional travel is required.
Ability to work fully onsite, fully virtual, or in a hybrid environment.
Clean driving record, valid driver’s license, and reliable vehicle required.

Nice To Haves

Associate degree or some college preferred.
Marketing and sales experience preferred.

Responsibilities

Develop and maintain relationships with employers, community partners, and business organizations to generate quality job opportunities for jobseekers.
Create, submit, and manage job orders aligned with jobseeker skills, experience, career interests, and local labor market demand.
Conduct employer outreach by phone, email, and in person to schedule meetings, identify hiring needs, and promote workforce services.
Conduct initial and follow-up employer visits to strengthen partnerships, assess satisfaction, and support ongoing recruitment needs.
Develop and maintain a pipeline of business leads through networking, employer research, referrals, Chamber events, conferences, and community meetings.
Support the development and execution of marketing and outreach strategies to promote business services and expand employer engagement.
Represent EDSI/AJC at employer events, business meetings, hiring events, conferences, and selected community functions.
Conduct job task analyses, as requested, to understand employer needs and support appropriate jobseeker matching.
Track progress toward weekly, monthly, and annual performance goals and provide updates, reports, and target projections as needed.
Coordinate with internal teams to communicate employer expectations and support timely referrals, recruitment, and follow-up.
Enter, update, and monitor employer information, job orders, outreach activity, and service outcomes in required databases.
Perform other duties as assigned.