Business Development Representative - Certification & Technical Services

UTAC•Northville Charter Township, MI

12d

About The Position

The Business Development Representative proactively develops new customers and expands UTAC’s US certification business while winning new business across Testing, Solutions, and Services. Approximately 50% of the role focuses on developing and selling management system certification services in the United States; the remaining time is devoted to creating opportunities for laboratory testing, test-system solutions, and technical services. This is a hunter-focused, individually accountable business development role emphasizing self-generated pipeline, new customer acquisition, and commercial growth. The role requires close collaboration with UTAC Certification and technical teams, and its time allocation may change with business priorities and market demand. The representative develops and executes a US certification sales plan; identifies, qualifies, pursues, and closes opportunities; builds relationships with customer stakeholders; coordinates customer information, proposals, and handoffs with internal teams; and maintains accurate Salesforce records and forecasts. The role also promotes UTAC’s capabilities, pursues cross-selling opportunities while protecting certification impartiality, meets agreed sales and pipeline objectives, and supports customer growth and UTAC’s culture and values. The position requires regular national travel and may involve international travel. Physical requirements include prolonged desk and computer work, travel by automobile and/or air, movement around office, customer, and technical facilities, and lifting or moving materials as needed. The role is permanent. UTAC offers learning and personal-development opportunities, exposure to leading technologies and expertise, and locally tailored rewards and benefits. US benefits listed include medical and dental insurance, a 401(k), and recognition awards.

Requirements

Minimum of five years of technical sales or business development experience is preferred, with a demonstrated record of winning new customers and meeting sales targets.
Experience selling management system certification, third-party auditing, or related testing, inspection, and certification services is strongly preferred.
Working knowledge of IATF 16949, ISO 9001, relevant ISO management system standards, certification cycles, customer purchasing drivers, and ability to learn UTAC’s approved scope and current IATF rules.
Documented success opening new accounts and generating self-sourced pipeline through outbound activity, referrals, market development, and expansion into new sites or divisions.
Strong consultative selling, opportunity qualification, quotation management, commercial negotiation, and closing skills.
Ability to translate technical capabilities into clear customer value and engage effectively with quality, engineering, operations, purchasing, and executive stakeholders.
Proficiency with Salesforce or a comparable CRM and Microsoft Office; commitment to accurate pipeline management and forecasting.
Strong communication, presentation, relationship development, organization, and follow-through skills.
Self-motivated and results-oriented, with the ability to manage priorities independently and collaborate across local and global teams.
Sound commercial judgment and commitment to customer confidentiality, professional conduct, and certification impartiality.
Fluency in English is required.
Flexibility to travel throughout the United States and internationally as required for customer development, industry events, and UTAC coordination.
Valid driver’s license and ability to travel between customer and UTAC facilities as needed.
Bachelor’s degree in business, engineering, a technical discipline, or a related field preferred; equivalent relevant experience may be considered.
Consistently adhere to and support UTAC policies, procedures, information-security requirements, and safety regulations.
Able to perform prolonged periods of sitting at a desk and working on a computer; regular automobile and/or air travel; standing, walking, sitting, reaching, bending, and moving about office, customer, and technical facilities; and lifting and/or moving materials as needed.
Able to work in normal office environments and, when visiting technical facilities, in industry-accepted noise, equipment, and other workplace conditions.
Candidates must provide proof of identity and eligibility to work in the country where the role is based; immigration visa sponsorship is not available.

Nice To Haves

Experience in automotive, mobility, manufacturing, laboratory testing, test systems, or technical services is highly desirable.
Experience selling management system certification, third-party auditing, or related testing, inspection, and certification services is strongly preferred.
A bachelor’s degree in business, engineering, a technical discipline, or a related field is preferred; equivalent relevant experience may be considered.
Minimum of five years of technical sales or business development experience is preferred.

Responsibilities

Develop and execute a US certification sales plan with target accounts, prospecting priorities, and measurable growth objectives.
Identify and win certification opportunities with automotive suppliers, manufacturers, and other organizations within UTAC’s approved certification scope.
Promote management system certification services, including IATF 16949, ISO 9001, ISO 14001, ISO 45001, and ISO 50001, as applicable to customer needs and approved service availability.
Build relationships with quality, compliance, EHS, operations, purchasing, and executive stakeholders to identify certification needs and buying timelines.
Pursue initial certification, eligible transfers, recertification, and additional site or standard opportunities in coordination with UTAC Certification.
Gather customer application and site information and coordinate with the certification team on eligibility, scope, quotation, auditor availability, and customer handoff.
Generate opportunities through outbound prospecting, targeted outreach, customer visits, referrals, networking, industry events, and timely lead follow-up; build a measurable self-sourced pipeline.
Win new customers and expand into new sites, divisions, programs, and technical groups within existing accounts across Testing, Solutions, and Services.
Sell laboratory testing programs, test equipment and integrated test solutions, and service, maintenance, upgrade, and engineering opportunities aligned with UTAC capabilities.
Work with lab and business-unit leaders to prioritize opportunities that improve capacity utilization, support profitable growth, and match available resources.
Qualify customer needs, technical scope, budgets, timing, decision-makers, and purchasing processes before initiating quotation activity.
Own opportunities from discovery and capability presentations through quotation follow-up, commercial negotiation, and close, within UTAC approval requirements.
Coordinate with Applications, Operations, Certification, and quoting teams to develop accurate proposals and realistic delivery commitments.
Identify appropriate cross-selling opportunities while protecting certification impartiality; do not promise certification outcomes, provide prohibited certification consultancy, or influence audit or certification decisions.
Maintain timely and accurate Salesforce records, including contacts, activities, opportunity values, forecast dates, probabilities, and next steps.
Achieve agreed new-business, sales-order-intake (SOI), and qualified-pipeline objectives; report prospecting activity, conversion, forecasts, pursuit updates, and market intelligence to sales leadership.
Coordinate with US Marketing and global commercial teams on campaigns, customer introductions, and industry events that generate qualified opportunities.
Ensure a clear handoff of awarded work and customer commitments to the responsible delivery team and support ongoing account growth.
Support UTAC’s culture and values of Integrity, Expertise, and Innovation, and perform other duties as assigned.
Adhere to UTAC policies, procedures, information-security requirements, and safety regulations.