Business Development Representative - Certification & Technical Services

UTAC•Northville, MI

11d

About The Position

The Business Development Representative is responsible for developing new customers and expanding UTAC’s US certification business while winning new business across Testing, Solutions, and Services. Approximately 50% of the role focuses on developing and selling management system certification services in the United States; the remaining time focuses on generating opportunities for laboratory testing, test-system solutions, and technical services. This is a hunter-focused, individually accountable business development role emphasizing self-generated pipeline, new customer acquisition, and commercial growth. Collaboration with UTAC Certification and technical teams is essential, and the allocation of time may change based on business priorities and market demand. The role develops and executes a US certification sales plan; identifies and wins certification opportunities; builds relationships with customer stakeholders; and coordinates customer information, eligibility, scope, quotations, auditor availability, and handoffs with UTAC Certification. It also generates opportunities through outbound prospecting, visits, referrals, networking, events, and lead follow-up, and expands business across existing accounts. The representative sells laboratory testing, test equipment and integrated test solutions, and related service, maintenance, upgrade, and engineering opportunities aligned with UTAC capabilities. The representative qualifies opportunities, manages them from discovery through proposal, negotiation, and close, and coordinates with internal teams on accurate proposals and delivery commitments. The position requires accurate Salesforce records, achievement of agreed new-business, sales-order-intake, and pipeline objectives, and reporting on activity, forecasts, pursuits, and market intelligence. The representative coordinates with marketing and commercial teams, hands awarded work to delivery teams, and supports account growth. Certification impartiality must be protected: the representative must not promise certification outcomes, provide prohibited certification consultancy, or influence audit or certification decisions. The role requires a bachelor’s degree or equivalent relevant experience, with a bachelor’s degree preferred, and five or more years of technical sales or business development experience preferred. Fluency in English, a valid driver’s license, and flexibility to travel throughout the United States and internationally as required are required. Physical demands include prolonged desk and computer work, travel, movement around office and technical facilities, and lifting or moving materials as needed. UTAC describes itself as an international mobility group with around 1,300 employees. It offers role-relevant learning and personal development, exposure to leading technologies and expertise, and competitive, locally tailored reward and benefit packages. US benefits include medical insurance, dental coverage, a 401(k), and recognition awards linked to UTAC’s values. UTAC is an equal opportunities employer. Visa sponsorship is not available for this position.

Requirements

Bachelor’s degree in business, engineering, a technical discipline, or a related field preferred; equivalent relevant experience may be considered.
Five years of technical sales or business development experience preferred, with a demonstrated record of winning new customers and meeting sales targets.
Fluency in English is required.
Valid driver’s license and ability to travel between customer and UTAC facilities as needed.
Flexibility to travel throughout the United States and internationally as required for customer development, industry events, and UTAC coordination.
Strong consultative selling, opportunity qualification, quotation management, commercial negotiation, and closing skills.
Ability to translate technical capabilities into clear customer value and engage effectively with quality, engineering, operations, purchasing, and executive stakeholders.
Proficiency with Salesforce or a comparable CRM and Microsoft Office, with commitment to accurate pipeline management and forecasting.
Strong communication, presentation, relationship development, organization, and follow-through skills.
Self-motivated and results-oriented, with the ability to manage priorities independently and collaborate across local and global teams.
Sound commercial judgment and commitment to customer confidentiality, professional conduct, and certification impartiality.
Consistently adhere to and support UTAC policies, procedures, information-security requirements, and safety regulations.
Able to meet the physical requirements of the role, including desk and computer work, regular travel, movement around office and technical facilities, and lifting or moving materials as needed.

Nice To Haves

Experience selling management system certification, third-party auditing, or related testing, inspection, and certification services is strongly preferred.
Working knowledge of IATF 16949, ISO 9001 and relevant ISO management system standards, certification cycles (initial, surveillance, recertification, and eligible transfers), and customer purchasing drivers; ability to learn UTAC’s approved scope and current IATF rules.
Experience in automotive, mobility, manufacturing, laboratory testing, test systems, or technical services is highly desirable.
Documented success opening new accounts and generating self-sourced pipeline through outbound activity, referrals, market development, and expansion into new sites or divisions.

Responsibilities

Develop and execute a US certification sales plan with target accounts, prospecting priorities, and measurable growth objectives.
Identify and win certification opportunities within UTAC’s approved certification scope.
Promote management system certification services, including IATF 16949, ISO 9001, ISO 14001, ISO 45001, and ISO 50001, as applicable to customer needs and approved service availability.
Build relationships with quality, compliance, EHS, operations, purchasing, and executive stakeholders to identify certification needs and buying timelines.
Pursue initial certification, eligible transfers, recertification, and additional site or standard opportunities in coordination with UTAC Certification.
Gather customer application and site information and coordinate with the certification team on eligibility, scope, quotation, auditor availability, and customer handoff.
Generate new opportunities through outbound prospecting, targeted outreach, customer visits, referrals, networking, industry events, and timely lead follow-up; build a measurable self-sourced pipeline.
Win new customers and expand into new sites, divisions, programs, and technical groups within existing accounts across Testing, Solutions, and Services.
Sell laboratory testing programs, test equipment and integrated test solutions, and service, maintenance, upgrade, and engineering opportunities aligned with UTAC capabilities.
Work with lab and business-unit leaders to prioritize opportunities that improve capacity utilization, support profitable growth, and match available resources.
Qualify customer needs, technical scope, budgets, timing, decision-makers, and purchasing processes before initiating quotation activity.
Own opportunities from discovery and capability presentations through quotation follow-up, commercial negotiation, and close, within UTAC approval requirements.
Coordinate with Applications, Operations, Certification, and quoting teams to develop accurate proposals and realistic delivery commitments.
Identify appropriate cross-selling opportunities while protecting certification impartiality; do not promise certification outcomes, provide prohibited certification consultancy, or influence audit or certification decisions.
Maintain timely and accurate Salesforce records, including contacts, activities, opportunity values, forecast dates, probabilities, and next steps.
Achieve agreed new-business, sales-order-intake (SOI), and qualified-pipeline objectives; report prospecting activity, conversion, forecasts, pursuit updates, and market intelligence to sales leadership.
Coordinate with US Marketing and global commercial teams on campaigns, customer introductions, and industry events that generate qualified opportunities.
Ensure a clear handoff of awarded work and customer commitments to the responsible delivery team and support ongoing account growth.
Support UTAC’s culture and values and perform other duties as assigned.
Adhere to UTAC policies, procedures, information-security requirements, and safety regulations.