Facilitator

U.S. Bank•St. Louis, MO

1d•$28 - $38•Hybrid

About The Position

The Facilitator delivers dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats. The role spans differing levels of complexity and supports desired goals, strategies, and outcomes—from new-hire training to more complex delivery, development, and consultation. The Facilitator understands learner needs, creates an effective learning environment, builds rapport, and selects appropriate delivery options and media to make learning engaging, effective, relevant, and applicable. The role also assists with analyzing learning needs, designing and developing learning solutions, and recommending learning or performance solutions. It supports program evaluation and measurement, implements improvements, coordinates logistics for learning events, and uses learner feedback and survey data to improve the learning experience. The role requires working from a U.S. Bank location three or more days per week.

Requirements

Bachelor's degree in business, human resources, or a related field, or equivalent work experience.
Two or more years of learning and development, human resources, or business experience.

Nice To Haves

Good understanding of adult learning and instructional design principles, practices, and learning sciences, particularly training and facilitation methods.
Proficient dynamic facilitation skills for various audiences.
Ability to set and meet goals and action plans.
Ability to interpret data and create actionable training plans based on insights.
Effective interpersonal, verbal, and written communication skills.

Responsibilities

Facilitate classroom and virtual learning experiences for assigned business lines, topics, and learner levels.
Understand learner needs, build rapport, and create an environment conducive to learning.
Select and align delivery methods and media with desired learning or behavioral outcomes.
Assist with needs analysis, design, and development of learning solutions, and support recommendations for learning or performance solutions.
Support program evaluation and measurement, and implement improvements as needed.
Coordinate learning-event logistics, including roster management, training-room and technology monitoring, and communications.
Use learner feedback and survey data to improve the learner experience.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.