Facilitator

U.S. Bank•Tempe, AZ

10h•Hybrid

About The Position

The Facilitator delivers dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats. The work ranges in complexity from new-hire training to more complex delivery, development, and consultation, aligned with desired goals, strategies, and outcomes. The Facilitator supports learning by understanding learners’ needs, building rapport, creating an effective learning environment, and selecting appropriate delivery methods and media to make training engaging, relevant, and applicable. The role also assists with needs analysis, design, and development of learning solutions; supports recommendations for learning or performance solutions; and contributes to program evaluation, measurement, and improvement. It coordinates learning-event logistics, including roster management, training-room and technology monitoring, and communications, and uses learner feedback and survey data to improve the learning experience. This role requires working from a U.S. Bank location three or more days per week.

Requirements

Bachelor's degree in business, human resources, or a related field, or equivalent work experience.
Two or more years of learning and development, HR, or business experience.
Work from a U.S. Bank location three or more days per week.

Nice To Haves

Good understanding of adult learning and instructional design principles, practices, and learning sciences, particularly in training and facilitation methods.
Proficient dynamic facilitation skills for various audiences.
Ability to set and meet goals and action plans.
Ability to interpret data and create actionable training plans based on insights.
Effective interpersonal, verbal, and written communication skills.

Responsibilities

Facilitate dynamic learning experiences for assigned business lines, topics, and levels in classroom and virtual formats.
Align learning delivery with desired goals, strategies, and outcomes, ranging from new-hire training to more complex delivery, development, and consultation.
Understand learner needs, build rapport, create an effective learning environment, and use appropriate delivery options and media.
Select and align delivery options and media with desired learning or behavioral outcomes.
Assist with needs analysis, design, and development of learning solutions, and support recommendations for learning or performance solutions.
Support program evaluation and measurement, and implement improvements as needed.
Coordinate learning-event logistics, including roster management, training-room and technology monitoring, and communications.
Use learner feedback and survey data to improve the learner experience.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.