Retention Facilitator

Lincoln Tech•Houston, TX

About The Position

Workforce Linc/Lincoln Tech is seeking a Retention Facilitator to support the ongoing professional and personal development of custom training graduates. The role analyzes student performance and creates action plans to address individual development needs. As a company representative, the Retention Facilitator maintains, facilitates, and executes assigned partnership agreements, working with the WFL Education Team and partner or corporate leaders. Lincoln Tech has been a career-training provider for over 75 years, serving fields including Healthcare, Automotive/Diesel, Skilled Trades, Information Technology, Cosmetology, and Culinary Arts. The company is an Equal Opportunity and Affirmative Action Employer committed to diversity and inclusion.

Requirements

At least 5 years of experience in a management role, with a demonstrated track record of successful management.
Experience mentoring, coaching, and leading new learners.
Skill in using the MS Office Suite of Programs.
Ability to exercise considerable judgment and discretion in establishing and maintaining trust and good working relationships.

Responsibilities

Build effective business relationships with key managers responsible for delivering and executing training programs for their organizations.
Build effective relationships with graduates of custom training programs.
Conduct needs analyses and develop action plans for individual graduates.
Create and implement strategies to meet each learner’s expectations in coordination with the WFL Education Team and partner or corporate leaders.
Work with the Education Team on program maintenance and development.
Provide documentation, including consistent and accurate reports of activities and challenges.
Ensure compliance with policies and procedures, ethical practices, and government and accrediting organization guidelines.
Maintain, facilitate, and execute assigned partnership agreements.