Environmental Services Manager Jobs

About The Position

Requirements

• Proven experience managing outsourced, multi-site service contracts.
• Strong contract management and procurement experience.
• Experience delivering services through KPIs, SLAs and performance frameworks.
• Strong understanding of health and safety and contractor compliance.
• Experience implementing service improvements, systems or operational models.
• Ability to analyse data and produce meaningful performance reports.
• Strong stakeholder management and influencing skills.
• Full driving licence and access to a vehicle.
• Permission to work in the Republic of Ireland.

Nice To Haves

• Experience in housing, facilities management or estate services.
• Knowledge of grounds maintenance, horticulture, arboriculture and / or cleaning services.
• Relevant professional qualification.

Responsibilities

• Strategic Leadership:
• Develop and implement a national environmental services strategy aligned to organisational growth.
• Establish a clear, scalable operating model for service delivery.
• Lead the transition from a reactive, locally managed approach to a structured and centrally governed model.
• Drive continuous improvement, innovation and long-term service development.
• Procurement & Contract Management:
• Lead or support procurement of environmental services contracts, including specification development and contract structuring.
• Oversee contractor mobilisation, ensuring services are effectively established from day one.
• Manage end to end contract lifecycle, including performance, compliance and commercial control.
• Ensure contractors deliver consistent quality, value for money and adherence to CHI standards.
• Service Delivery & Performance:
• Oversee delivery of grounds maintenance, arboriculture, cleaning and related services across all schemes.
• Develop and implement KPIs, SLAs and performance frameworks.
• Establish structured audit and inspection regimes.
• Ensure consistent service standards and visible outcomes across the portfolio.
• Systems, Data, & Reporting:
• Implement systems to support service delivery, including contractor portals, audit tools and GIS integration.
• Develop performance dashboards and reporting.
• Use data and insight to monitor performance, challenge contractors and drive improvement.
• Improve transparency and visibility of service delivery across the organisation.
• Compliance, Health & Safety:
• Ensure full compliance with all relevant legislation and regulatory requirements.
• Oversee contractor health and safety management, including RAMS, audits and inspections.
• Lead on key risk areas including tree safety, play area compliance and contractor assurance.
• Establish robust compliance and governance processes.
• Asset & Environmental Management:
• Develop and implement tree and environmental asset management strategies.
• Establish inspection regimes and planned maintenance programmes.
• Support biodiversity, planting and estate improvement initiatives.
• Contribute to long term landscape and environmental planning.
• Customer & Resident Engagement:
• Work collaboratively with neighbourhood and community engagement teams to enhance tenant involvement.
• Support estate walkabouts, feedback mechanisms and local engagement initiatives.
• Help translate service delivery into visible improvements for residents and communities.
• Operational Integration:
• Provide guidance and support to neighbourhood teams in monitoring service delivery.
• Define clear roles and responsibilities between central and local functions.
• Ensure effective coordination between operational delivery and tenant engagement.

Benefits

• Competitive Salary Bands
• 22 Days Annual Leave + 3 Company Privilege Days
• Annual leave increase to 30 days linked to length of service
• Generous Company Pension Contributions (up to 12% employer contribution)
• Income Protection
• Paid Sick leave Scheme
• Educational Assistance Program
• Paid Study & Exam Leave
• Employee Assistance Program (EAP Scheme)
• Life Cover/Death in Service
• Paid Professional Subscription
• Hybrid-Working
• Free Annual Colleague Health Screening