General Manager - Environmental Services

Waste Resource Management•Houston, TX

16h•$120,000 - $150,000

About The Position

The General Manager provides strategic and operational leadership for all market functions, including trucking, wastewater processing, composting, and railyard operations. Reporting to the VP of Operations, the role oversees the full operational lifecycle, including sales, administration, project management, service delivery, plant processing, and cross-functional coordination. The General Manager leads operations managers and teams across sales, compliance, project management, maintenance, and administrative support, working with accounting, human resources, safety, information technology, and sales and marketing to meet company goals and performance expectations. The role is responsible for operational and sales performance, resource and asset utilization, business strategy, workforce development, process improvement, organizational change, regulatory compliance, fleet management, financial results, customer relationships, and safety across operational sites. The General Manager also manages the administrative support function and operations management team.

Requirements

5–7 years of experience in operations leadership, preferably in environmental services, environmental construction or drilling, another project-based business, or industrial logistics.
Proven ability to manage complex, multi-site operations and cross-functional teams.
Strong financial acumen with 3–5 years of P&L responsibility.
Familiarity with safety management systems and IT infrastructure in operational settings.
Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Access.
Excellent leadership, communication, and problem-solving skills.

Nice To Haves

Bachelor’s degree in Business, Operations Management, Environmental Science, or a related field.

Responsibilities

Lead and manage operational and sales functions across trucking, wastewater treatment, composting, and railyard logistics.
Optimize the deployment of human, financial, and asset resources to meet current and future demand.
Develop and communicate the business’s strategic direction in alignment with market opportunities and organizational capabilities.
Develop and retain a high-performing workforce, support professional growth, and promote effective team collaboration.
Establish and improve operational processes, methodologies, and tools to enhance efficiency, quality, and predictability.
Lead organizational change initiatives and support adoption of new strategies, processes, and technologies.
Ensure business activities comply with applicable laws, regulations, environmental and industry standards, and ethical guidelines.
Manage vehicles, equipment, and other assets to ensure utilization, maintenance, and compliance with safety and regulatory standards.
Collaborate with human resources, safety, information technology, accounting and finance, and sales and marketing to support operational performance.
Foster a results-driven culture of ownership, accountability, trust, continuous learning, innovation, collaboration, and growth.
Partner with talent acquisition to hire and retain talent aligned with organizational values and goals.
Implement retention strategies that support career growth, job satisfaction, and workforce stability.
Manage P&L responsibilities and achieve financial targets.
Monitor KPIs and operational metrics, identify trends, and implement improvements.
Represent the company in customer engagements, community relations, and industry events.
Build and maintain relationships with key customers and ensure high satisfaction and service delivery.
Ensure service expectations are met or exceeded.
Promote a proactive safety culture across operational sites.
Ensure compliance with local, state, and federal safety regulations and company policies.
Analyze safety data and incident reports, identify trends, and implement corrective actions.
Identify operational inefficiencies and implement solutions for continuous improvement.
Address complex challenges with urgency, data-driven decisions, and cross-functional collaboration to improve performance, reduce costs, and enhance service delivery.
Manage the administrative support function and operations management team.
Perform other duties as assigned.

Benefits

Market-based pay with annual performance reviews and pay increases based on company and individual performance.
Choice of one of three medical plans.
Dental coverage.
Vision coverage.
401(k) with 5% company match.
Training programs and advancement opportunities in wastewater operations and environmental services.
PTO accrual beginning on day one.
Floating and company-paid holidays.
Company-paid life insurance.
Company-paid disability insurance.
Employee assistance program.