Environmental Services Manager

Compass Group•Chicago, IL

19h•$60,000 - $65,000

About The Position

Crothall Healthcare, a Compass Healthcare company, provides support services exclusively to the healthcare industry and serves more than 900 hospital partners across 46 states. The Environmental Services Operations Manager assists EVS leaders in directing and overseeing the operational needs of the Housekeeping Department, coordinates frontline staff tasks, serves as a liaison between administration and hospital departments, and helps deliver a high level of service. The role establishes and reviews housekeeping work standards and procedures, plans staffing and work schedules, supports hiring and training, and supervises housekeeping staff. It also involves conducting facility inspections, reporting on goals and plans, educating staff, communicating with stakeholders, and coordinating outside services. The position is a day-shift role, Monday through Friday, with a weekend and holiday rotation, and regularly requires 10-hour workdays.

Requirements

At least one year of supervisory experience in housekeeping or a service-related field with high customer/client contact.
Four-year college degree, military experience, or equivalent work experience.
Ability to communicate effectively in written format and oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Ability to work a Monday-Friday day shift, with a weekend and holiday rotation.
Willingness to work a 10-hour day on a regular basis.

Nice To Haves

Demonstrated progressive growth in healthcare housekeeping or facility maintenance.
Military experience as a Non Commissioned Officer E4+ with experience planning, developing, and directing logistics.
Military experience supervising a group of 15 or more soldiers.
Experience troubleshooting, isolating, and identifying causes of equipment malfunction.
Experience teaching technical skills to lower-grade soldiers.
Experience preparing cost and labor estimates.

Responsibilities

Establish and annually review standards and work procedures for housekeeping staff.
Plan work and staffing schedules and assign work areas to ensure adequate services.
Assist with interviewing, hiring, and training new associates.
Orient, develop, and supervise supervisory and housekeeping staff.
Conduct regular inspections and make recommendations to the facility.
Provide monthly reports on goals, accomplishments, and future plans.
Provide staff education and training.
Communicate with staff, administration, and other departments.
Coordinate outside services, including pest control, window cleaning, medical and solid waste services, document destruction, and recycling.