Engineer Jobs

About The Position

Requirements

• At least 5 years of experience in solution engineering, application engineering or technical presales roles.
• Ability to understand and solve problems.
• Technical writing skills.
• Systems engineering skills.
• Working knowledge of telecommunications infrastructure.
• Working knowledge of sensors and instrumentation.
• Working knowledge of basic electrical concepts and wiring.
• Working knowledge of firmware and software code development practices and principles.
• Ability to use software packages that support day-to-day operations and business activities, including MS Office Suite, JIRA and CRM platforms such as HubSpot.
• Ability to challenge the status quo.
• Experience engaging with senior client stakeholders.
• Team orientation and collaboration.
• Excellent communication and interpersonal skills.
• Problem-solving skills, attention to detail and strategic thinking.
• Continuous learning and adaptability.
• Self-management, risk identification and management, and flexibility.

Responsibilities

• Rapidly scope custom solutions.
• Follow a structured technical scoping process during discovery calls and document customer needs in detail.
• Attend client QBRs and project implementation meetings, identify technical insights for unsolicited proposals, and help ensure successful project roll-outs.
• Help qualify and scope feature requests and hardware, firmware or software customisations.
• Contribute to and adhere to internal processes for custom feature and product requests.
• Increase the win rate for deals requiring technical proposals.
• Develop sophisticated, effective solutions and assist in writing compelling proposals.
• Ensure the quality and completeness of solution architecture slides and documents in proposals.
• Assist in developing support documentation and contribute to support materials.
• Engage with customers and gather feedback on support materials.
• Test new products and features internally ahead of client testing.