Consulting Systems Engineer - Global Service Provider

World Wide Technology Holding•Denver, CO

About The Position

The Consulting Systems Engineer (CSE) partners with Client Executives and WWT Sales teams to lead technical presales consulting, solution design, and sales efforts for customers in the Global Service Provider organization. The role guides technical sales efforts for mid-market service provider IT and data center organizations, turning customer opportunities, challenges, and initiatives into technology and services deliverables. The CSE serves as solution owner and coordinates with service organizations to support high-quality execution. The position includes customer meetings, presentations, whiteboard sessions, consulting, custom technical design, briefings, workshops, demonstrations, and proof-of-concept work. The engineer develops relationships with customers and OEM partners, maintains technical expertise as technologies evolve, and pursues partner and technical certifications as part of ongoing development. Some travel is required.

Requirements

At least 7 years of experience across multiple IT, enterprise, and service provider technology areas, including data center, networking, security, and cloud.
At least 5 years of experience in a presales capacity.
Architecture, engineering, or strong operational experience with data center, storage, server, backup, and virtualization hardware, software, and architectures.
Experience with private, public, and hybrid cloud environments, cloud-native application considerations, and automation and orchestration methodologies and tools.
Deep understanding of VMware, OpenStack, containers, and Kubernetes.
Ability to design and quote data center networking, storage, and compute solutions from multiple OEMs, especially Cisco, Dell/EMC, HPE, NetApp, and Hitachi.
Architecture, engineering, or strong operational experience with IP backbone and provider edge networking technologies.
Excellent oral and written communication, product demonstration, customer service, and presentation skills.
Excellent interpersonal skills and ability to build and maintain meaningful relationships.
Passion for creating solutions that solve business problems.
Leadership skills and ability to work in a complex matrix organization.
Bachelor's degree or equivalent experience.
Ability to travel.

Nice To Haves

Experience working with service provider customers.
OEM certifications.

Responsibilities

Represent WWT's products, services, and expertise to assigned customer accounts in alignment with the WWT Sales team.
Lead technical discovery, qualification, solutioning, proposal creation, and technical-win activities throughout the sales process.
Use technology, product, and service knowledge to develop customer-centric solutions and solution options for business challenges.
Develop and foster relationships with key customer stakeholders and strategic OEMs.
Deliver customer briefings, workshops, and demonstrations that explain WWT's value proposition and support customers' technology decisions.
Work with clients and the WWT Sales team to translate customer opportunities, challenges, and initiatives into technology and services deliverables.
Own solutions and coordinate with service organizations to ensure high-quality execution.
Coordinate, deliver, and ensure the quality of presales technology solution deliverables, including architectural design diagrams, configurations, proposal responses, and test results.
Drive creation, review, and presentation of services statements of work to customers.
Apply business and financial acumen to create win-win outcomes.
Ensure proposed solutions meet customer needs and functional requirements when implemented.
Obtain OEM partner and technical certifications as part of a continuous learning and development plan.
Develop relationships with peers at strategic OEM partners.
Participate in technical training and continue expanding technical expertise.