Client Manager-Global Service Provider
World Wide Technology•San Diego, CA
About The Position
The Client Manager leads World Wide Technology’s sales efforts with large Service Provider customers. The role sells broad technical services, solutions, and products, building customer relationships and identifying gaps in customers’ technology environments to deliver solutions such as infrastructure modernization, multicloud architecture, security transformation, and digital strategy. The Client Manager works with sales engineers, architects, subject matter experts, and partners to scope customer needs and develop business-relevant solutions. The position requires travel of up to 25% or more.
Requirements
- At least 5 years of account management experience in a relevant industry with large commercial or enterprise customers.
- At least 5 years of experience managing or leading a sales book of business with $10 million or more in revenue.
- Ability to work independently and solve customer-facing problems.
- Track record of successful solution selling.
- Strong written, verbal, and presentation communication skills.
- Strong relationships within key customer network organizations and ability to influence decision-making.
- Extensive knowledge of Service Provider customer technology environments and ability to position WWT services and opportunities in RFI, RFP, and RFQ processes.
- Strong vendor and partner relationships, with ability to help select suitable partners for successful deployments.
- Extensive knowledge of stakeholders within targeted Service Provider organizations, including broadcast engineering, streaming and audience experience, IT, and executive leadership, with existing relationships with key decision-makers.
- Ability to travel up to 25% or more.
Responsibilities
- Position WWT capabilities and service offerings in alignment with clients’ business and technology objectives.
- Manage large and complex sales opportunities with Service Provider customers.
- Act consultatively and build trusted relationships with customers and OEM partners.
- Work with cross-functional teams to develop business-relevant solutions for customers and partners.
- Develop and execute account strategy.
- Lead a high-impact team of inside sales professionals, technology specialists, and consultants.
- Create and drive sales campaigns from discovery through close.
- Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
- Manage an opportunity pipeline and forecast accurately.
- Build meaningful relationships within a territory, lead customer sales meetings and presentations, and bring customer requests to WWT technical teams for scoping.
- Collaborate with engineers, architects, and subject matter experts to provide technical expertise and value.
- Listen, learn, and understand broad technical solutions to serve customers using emerging technologies.
Benefits
- Medical and prescription health coverage
- Dental insurance
- Vision care
- Onsite health centers in Missouri and Illinois
- Employee Assistance Program
- Wellness program
- Profit sharing
- 401(k) plan with company matching
- Life and disability insurance
- Flexible Spending Accounts
- Tuition reimbursement
- Paid time off and holidays
- Parental leave
- Medical leave
- Military leave
- Bereavement leave
- Day of Caring
- Family planning benefits
- Nursing mothers benefits
- Voluntary legal benefits
- Voluntary supplemental accident, illness, and hospital coverage
- Voluntary identity theft protection
- Pet insurance
- Employee discount program
- Some positions may be eligible for variable incentive compensation, such as bonuses or commissions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
