Dispatcher
ARS-Rescue Rooter • Charleston, SC8d • $20 - $25 • Onsite
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Dispatcher
ARS-Rescue Rooter•Charleston, SC
•$20 - $25•Onsite
About The Position
ARS-Rescue Rooter is seeking a highly organized Dispatcher to coordinate scheduling and support residential HVAC service technicians. The role helps ensure efficient service dispatch, technician routing, and customer scheduling throughout the day. This is a fast-paced, in-office position supporting residential HVAC service operations. The position is full-time and year-round, with a Monday–Friday schedule and rotating weekends.
Requirements
- Prior experience in dispatch, scheduling, or call center environments.
- Proficiency in Microsoft Office and multi-line phone systems.
- Familiarity with local geography to support technician routing and service scheduling.
- Must report daily to the office; remote work is not available.
- Flexibility to work assigned shifts and weekend rotations as needed.
- Must pass a background check and drug screening.
Nice To Haves
- Experience coordinating field service teams, preferably in HVAC or home services.
Responsibilities
- Dispatch HVAC service technicians efficiently to meet customer appointment times.
- Manage incoming service requests and schedule heating and air conditioning service calls.
- Coordinate technician routing and job assignments to maximize efficiency.
- Monitor call flow through the HVAC service platform and dispatch system.
- Communicate with technicians and customers to provide updates on service appointments.
- Support field teams throughout the day by adjusting schedules and resolving routing issues.
- Maintain accurate service scheduling and help ensure technicians remain productive throughout the day.
Benefits
- Weekly pay via direct deposit.
- Paid training and onboarding.
- Insurance available after 31 days.
- Low-cost medical coverage, as low as $5 per week.
- Dental, vision, and HSA/FSA.
- 401(k) with company match.
- 13 days of PTO and 8 paid holidays.
- Company-paid life insurance.
- Clean office environment with a strong team culture.
- Career growth opportunities within a national service network.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Job Search Resources
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