Dispatcher

Academy Bus•Braintree, MA
•$20 - $22•Onsite

About The Position

As a Dispatcher at Academy Bus, you will join a cross-functional team and keep communication open between employees and customers. The role is located in Boston, MA, and offers an opportunity for growth within the largest privately owned and operated transportation company in the U.S. The pay rate is $20.00–$22.00 per hour. The schedule is flexible and may include nights, weekends, and holidays as needed.

Requirements

  • At least 1 year of scheduling or operations experience in the bus or motor coach industry.
  • Availability to work evenings and weekends.
  • Computer proficiency, including experience with MS Outlook and Excel.

Nice To Haves

  • Ability to manage in a fast-paced, high-change work environment.
  • Solid internal and external customer service skills.
  • Organized and analytical, with a drive for results.
  • Instinct for process improvement.
  • Ability to work independently and as part of a team.

Responsibilities

  • Review schedules and requests.
  • Monitor service performance.
  • Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription coverage
  • Life insurance
  • Supplemental coverages
  • 401K plan
  • Paid time off
  • Paid holidays
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