Communication Dispatcher-Every other Sat & Sun, 3pm-11pm

Beth Israel Lahey Health•Exeter, CA
•$17 - $24

About The Position

Provides telephone service for hospital departments, physicians, and outside callers for the Physicians' Answering Service and the hospital. This is a part-time position scheduled every other Saturday and Sunday from 3 p.m. to 11 p.m.

Requirements

  • High school diploma or equivalent.
  • Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Answer incoming external and internal calls through the telephone switchboard system, as well as calls to assistance phones and code phones, and security and after-hours engineering calls.
  • Answer calls for physicians after hours, obtain information from urgent callers, and page the appropriate people.
  • Monitor security cameras.
  • Compile daily on-call schedules from multiple calendars and make updates or changes as needed.
  • Dispatch inpatient transport, security, and engineering.
  • Page employees and physicians upon request.
  • Monitor the medical gas system and troubleshoot hospital alarms and issues, including smoke detector, boiler, and chiller alarms.
  • Send out code and emergency alerts, including rapid response, blue, white, and fire activations.
  • Book Endoscopy and OR cases with surgeons during evening and overnight hours during the week and through the weekend, and contact involved staff, including Anesthesia, on-call teams, and PACU, as needed.
  • Assist staff with forwarding and un-forwarding their work extensions.
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