Dispatcher - Sun - Thur 3pm-1am

PROTRANS INTERNATIONAL LLC•Duncan, SC
•$0 - $22

About The Position

The Dispatcher is responsible for entering and exiting equipment, coordinating yard movement, and managing the entry and exit of local deliveries and over-the-road (OTR) trailers. This role dispatches local carrier city and yard drivers, handles dispatch communications, tracks driver locations, maintains dispatch and equipment records, and coordinates with internal departments, carriers, and customers. The position has no supervisory responsibilities.

Requirements

  • High school diploma or GED.
  • At least one year of recent experience as a dispatcher in an LTL transportation environment.
  • Bilingual in English and Spanish.
  • Ability to read and interpret English documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence in English and speak effectively before groups of customers or employees.
  • Ability to perform basic arithmetic, including calculating percentages.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Forklift certification.
  • Computer literacy and prior office experience using Microsoft email, Word, and Excel; some data entry may be required.
  • Ability to meet the physical demands of the job, including occasional lifting or moving of up to 50 pounds.

Responsibilities

  • Dispatch local carrier city and yard drivers.
  • Answer the ProTrans dispatch phone and questions from the ProTrans Transportation Manager and SCRs.
  • Notify ProTrans transportation personnel promptly about delays in pickups, deliveries, or yard moves, and about equipment damage or breakdowns.
  • Maintain dispatch and yard-move logs and the T-card board.
  • Time-stamp paperwork received at the dispatch desk and check local-carrier paperwork for completeness, correct dates, and signatures.
  • Receive OTR paperwork, assign doors, distribute paperwork, and verify carrier IDs.
  • Track driver locations during the shift and prepare end-of-day reports as required by ProTrans.
  • Maintain equipment-issued logs and create and issue gate passes.
  • Oversee red tagging of trailers.
  • Coordinate with Dock Coordinators, SCRs, and ProTrans customers regarding missed shipments and incorrect quantity counts.
  • Monitor ProTrack for scheduled pickups and update departure times.
  • Manage driver radios and work time sheets, and provide directions to drivers as needed.
  • Maintain open communication with facility departments and provide accurate, timely information.
  • Identify and implement continual-improvement initiatives to enhance performance of the position, team, and company.
  • Perform other related duties as assigned.
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