Dispatcher - Sun - Thur 3pm-1am

PROTRANS INTERNATIONAL•Duncan, SC

About The Position

The Dispatcher is responsible for tracking equipment entering and exiting the facility, coordinating yard movement, and managing the arrival and departure of local deliveries and over-the-road (OTR) trailers. The role dispatches local carrier city and yard drivers, monitors driver and equipment activity, handles dispatch paperwork and records, and communicates operational updates to transportation personnel, customers, and facility departments. The position has no supervisory responsibilities. The schedule is Sunday through Thursday, 3:00 p.m. to 1:00 a.m. The stated pay is $21.53 per hour.

Requirements

  • High school diploma or GED.
  • At least one year of recent experience as a dispatcher in an LTL transportation environment.
  • Bilingual in English and Spanish.
  • Ability to read English and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence in English and speak effectively before groups of customers or employees.
  • Ability to perform basic arithmetic using whole numbers, fractions, and decimals, and calculate percentages.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Forklift certification.
  • Computer literacy and prior office experience using Microsoft applications, including email, Word, and Excel; some data entry may be required.
  • Ability to meet the physical demands of the job, including occasionally lifting or moving up to 50 pounds.

Responsibilities

  • Dispatch local carrier city and yard drivers.
  • Answer the ProTrans dispatch phone and respond to questions from the ProTrans Transportation Manager and SCRs.
  • Notify ProTrans transportation personnel promptly about delays in pickups, deliveries, or yard moves, and about equipment damage or breakdowns.
  • Maintain dispatch and yard-move logs, the T-card board, and equipment-issued logs.
  • Timestamp paperwork received at the dispatch desk and check local carrier paperwork for completeness, correct dates, and signatures.
  • Receive OTR paperwork, distribute door assignments and paperwork, and verify carrier IDs.
  • Track driver locations throughout the shift.
  • Prepare end-of-day reports as required by ProTrans.
  • Create and issue gate passes and oversee red tagging of trailers.
  • Coordinate with Dock Coordinators, SCRs, and ProTrans customers regarding missed shipments and incorrect quantity counts.
  • Monitor ProTrack for scheduled pickups and update departure times.
  • Manage driver radios and work time sheets, and provide directions to drivers as needed.
  • Maintain open communication with all facility departments and provide accurate, timely information.
  • Identify and implement continuous improvement initiatives to improve the performance of the position, team, and company.
  • Perform other related duties as assigned.
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