Delivery Dispatcher

House of Dank Holdings, LLC • Center Line, MI

3d

About The Position

The Delivery Dispatcher assists with order fulfillment, route scheduling, and communication in the cannabis delivery process. The role involves entering order information into a POS system, verifying customer eligibility and identification, preparing orders according to strict procedures, coordinating deliveries with drivers, and communicating with customers about order issues. Dispatchers may also be cross-trained in other positions as required.

Requirements

• Excellent computer and multitasking abilities.
• Clear and effective communication skills.
• Must be 21 years of age or older.

Nice To Haves

• Dispatching experience is preferred; training may be provided.

Responsibilities

• Enter information into the POS system and verify customer eligibility and identification.
• Follow strict processes and procedures while preparing product.
• Fulfill and prepare customer orders.
• Schedule and route customer deliveries for drivers.
• Create delivery manifests for orders.
• Communicate with delivery drivers to coordinate orders and deliveries.
• Contact customers by phone about order issues.
• Cross-train on other positions as required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed