Dispatcher [Pinafore Recycling Yard]

Ameron Pole Products•Aldine, TX

About The Position

The Dispatcher at the Pinafore Recycling Yard reviews the daily schedule and coordinates truck pickups and deliveries of crushed concrete materials. The role communicates load details, payment pickup information, directions, and delivery updates to drivers and customers; operates the truck scale; records ticket and payment information; and monitors whether customer and job delivery requirements are being met. The Dispatcher also handles customer orders and questions, prepares activity and dispatch reports, and manages petty cash and sales receipts. The position requires office and communication skills, map-reading ability, and the capacity to work in a dusty, noisy environment while standing for extended periods and occasionally lifting and carrying 30 pounds. Arcosa Crushed Concrete states that it is an Equal Opportunity Employer and describes a culture focused on developing employees, customer care, operational optimization, sustainability, and long-term value creation.

Requirements

Excellent verbal communication, reading, and writing ability sufficient to perform the job duties.
Ability to communicate with employees and supervisors.
Basic computer skills, including Excel spreadsheets.
Basic math and 10-key adding machine skills.
Three years of work experience with similar job duties or in a similar industry.
At least one year of general office experience.
Ability to operate basic office machines, including a copier, fax machine, and adding machine.
Ability to read maps and provide drivers with directions to customer locations.

Nice To Haves

Ability to speak and understand Spanish.

Responsibilities

Review the daily schedule.
Advise truckers of loads to pick up, including product type and amount, and provide payment pickup information when required.
Provide directions using maps and, if needed, a Spanish translator.
Answer the phone, assist drivers, and take customer orders from Sales.
Operate the scale to weigh incoming and outgoing trucks.
Record customer, job, and delivery-weight information on each truck ticket.
Ensure required deliveries to customers and jobs are met, notifying a supervisor if additional trucks or deliveries are needed.
Accept checks or cash payments, record them, and turn them over to Accounts Receivable.
Contact customers to verify they are ready to accept material loads and keep them informed about deliveries.
Answer basic customer questions about delivery type, quality, quantity, and timing, and refer customers to Sales when needed.
Generate daily, weekly, and monthly activity reports.
Compile daily Dispatch Reports and Customer Summary Reports for crushed concrete pickups and deliveries.
Record petty cash receipts and disbursements, complete and log sales receipts, and submit them to Accounts Payable for petty cash reimbursement.
Read maps and provide drivers with directions to customer locations.
Perform other duties as required or assigned.