Field Dispatcher

Academy Bus•Hackensack, NJ

7d•$20 - $25•Onsite

About The Position

As a Field Dispatcher, you will coordinate drivers and customers along local public transit routes serving Bergen and Passaic County. The position is based at the company’s Hackensack, New Jersey location and works closely with the dispatch and operations teams to support safe, efficient service and exceptional customer service. The schedule is Monday through Saturday, 5:00 a.m. to 1:00 p.m. The pay rate is $20.00–$25.00 per hour, commensurate with experience.

Requirements

Strong written and verbal communication skills and a professional presence.
Ability to multitask, work well under pressure, and thrive in a fast-paced environment.
Positive attitude and commitment to customer satisfaction.
Technical savvy.
Organization and attention to detail.
Team-oriented approach and drive for results.

Nice To Haves

Knowledge of Bergen and Passaic County transportation routes.
CDL.

Responsibilities

Coordinate drivers for daily operations.
Ensure safety procedures are followed in the field.
Be present and visible in loading areas and provide assistance as required.
Communicate information clearly and concisely via direct-connect radio or phone.
Accurately update logs and complete required documentation.
Respond to incidents and assist with investigations.
Keep the dispatch and operations teams updated on operations.