Director Of Warehouse Operations Jobs

About The Position

Requirements

• 12 or more years of progressive operations experience in manufacturing or distribution environments.
• 7 or more years leading distribution center or warehouse operations, including 5 or more years leading managers or site directors.
• Experience leading operations across multiple sites, directly or through site leaders.
• Demonstrated results using process improvement methods such as Lean, Six Sigma, or Theory of Constraints, with sustained year-over-year gains in productivity, service, or cost.
• Working knowledge of regulated distribution requirements, including FDA, OSHA, DOT, and current good manufacturing or distribution practices.
• Experience owning operating and capital budgets, with strong financial and analytical skills.
• Experience with warehouse management systems (WMS) and performance metrics.
• Ability to travel up to 40%.
• Ability to walk and stand regularly, climb stairs, and occasionally lift up to 25 pounds.
• Use required personal protective equipment in warehouse areas.

Nice To Haves

• Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, Business, or a related field.
• Experience in medical device, medical supply, pharmaceutical, blood product, or other healthcare distribution.
• Lean Six Sigma Green Belt or Black Belt certification; ASCM/APICS certification such as CPIM or CSCP.
• Temperature-controlled and cold-chain operations experience.
• Knowledge of DSCSA and state pharmacy requirements.
• Experience with labor-management systems, voice picking, or warehouse automation.
• Experience launching kitting or value-added services operations.
• Experience leading through organizational change and leadership transitions.

Responsibilities

• Lead, coach, and hold accountable the five DC Directors; establish goals and conduct regular performance reviews.
• Build leadership depth at each distribution center and own the network succession plan.
• Promote an accountable, engaged, safety-first culture; retain and develop talent and strengthen associate relations with Human Resources.
• Own network KPIs for safety, service, order accuracy, quality, productivity, inventory accuracy, and cost per unit.
• Set annual improvement targets with DC Directors and deliver measurable year-over-year gains in productivity, cost per unit, accuracy, and service.
• Conduct regular operating reviews with DC Directors using a standard DC scorecard.
• Develop annual operating and capital budgets for warehouse operations; manage labor, overtime, and expenses to plan.
• Lead network capacity, staffing, and labor planning.
• Establish standard work, layouts, and process standards across all five distribution centers, and share best practices across sites.
• Lead continuous improvement using Lean, Six Sigma, and Theory of Constraints, while building improvement capability at each DC.
• Use root-cause analysis and corrective and preventive action (CAPA) to drive sustained improvement in service and quality.
• Partner with Quality to ensure each DC executes compliance requirements and remains inspection-ready.
• Ensure compliance with FDA, DSCSA, OSHA, DOT, and state and local requirements.
• Ensure temperature-controlled and cold-chain storage and handling meet product and customer requirements.
• Lead network projects involving new product lines and kitting operations, customer onboarding, facility changes, WMS, labor-management systems, and automation.
• Partner with Transportation, Procurement, Customer Service, Quality, Finance, and IT on inbound, inventory, and outbound flows.
• Resolve escalated customer service issues and represent warehouse operations with key customers.
• Travel overnight to all five distribution centers; travel may be up to 40%.
• Perform other duties as assigned.