Director of Warehouse Operations

Connecticut Foodshare•Wallingford, CT

About The Position

Connecticut Foodshare is a food bank serving neighbors across Connecticut, working with community-based hunger relief programs to provide nutritious food and long-term solutions to food insecurity. The Director of Warehouse Operations oversees warehouse operations staff, inventory control, and the establishment and enforcement of operating systems, policies, and procedures. The role manages receiving, storage, selection, evaluation and sortation of donated products, loading, and order fulfillment, with an emphasis on continuous improvement and efficiency. It also focuses on staff development. The Director organizes and supervises daily warehouse operations to meet productivity targets; safeguards materials and supplies; supports a positive, inclusive workplace; and ensures compliance with applicable regulations, food safety standards, and workplace safety requirements. The role also manages power equipment, warehouse reporting and computer systems, and operational planning, including budget projections and capital expenditure forecasting. The position reports to the Sr. Director of Warehouse Operations.

Requirements

  • Bachelor's degree in Business, Warehouse Management, Logistics, Supply Chain, or a related field and 5 years of related experience in a similar or related function in a comparable environment, or 7 years of such experience without the degree.
  • 2 years of management experience.
  • Experience in warehouse operations management, logistics, or supply chains.
  • Experience working with inventory control systems.
  • Experience with Microsoft Office, such as Word, Excel, and PowerPoint.

Nice To Haves

  • Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field and 8 or more years of progressively responsible experience in a similar or related function, or 10 or more years of such experience without the degree.
  • 5 years of management experience.
  • Experience with Lean 6 Sigma.
  • Forklift/jack lift certification.

Responsibilities

  • Organize and supervise daily warehouse operations to ensure productivity targets are met.
  • Oversee receiving, storage, selection, evaluation and sortation of donated products, loading, and order fulfillment.
  • Ensure materials and supplies are safeguarded and secured.
  • Promote diversity, equity, inclusion, and belonging and build a positive work culture and environment.
  • Manage inventory control systems and the receipt, storage, and distribution of inventory.
  • Develop or implement systems, policies, and procedures that comply with applicable codes, regulations, and standards.
  • Manage and maintain power equipment.
  • Work with the team to develop, implement, and enforce warehouse and logistics systems that improve efficiency, service, and food quality.
  • Establish, follow, and enforce food safety and workplace safety standards and procedures, and promote a culture of safety.
  • Manage preparation and maintenance of narrative and statistical reports, records, correspondence, and files related to warehouse services and operations.
  • Recommend annual and long-range operations goals and objectives, including budget projections and strategic capital expenditure forecasts.
  • Coordinate computer system use to maximize efficiency and provide accurate, detailed reports.
  • Recruit, train, and supervise warehouse operations staff, with a focus on employee development and succession planning.
  • Follow appropriate food collection and distribution procedures, including health and safety regulations for food handling.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life, AD&D, and disability coverage
  • 401(k) retirement savings plan with an employer match
  • Voluntary accident, critical illness, legal, and pet insurance
  • Paid vacation and personal leave
  • Company-paid holidays and floating holidays
  • Paid parental leave
  • Paid bereavement, jury duty, and volunteer time
  • Employee Assistance Program
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