Director, Warehouse Operations

Henry Schein•Savannah, GA

About The Position

The Director, Warehouse Operations leads Brasseler’s multi-site distribution network, supporting multiple business units across a mix of ERP and WMS platforms and third-party logistics (3PL) partners. The role owns warehouse operations, safety, quality, service, and cost performance and is accountable for on-time, in-full, high-quality order fulfillment. The director drives a metric-driven, lean operating model and executes the network consolidation strategy in partnership with Operations, Supply Chain, Finance, IT, and business units. This transformation-focused leader builds business cases, deploys technology including automation, advanced analytics, and AI, and develops a high-performing, continuously improving team. The role leads day-to-day operations in Savannah and oversees multiple distribution sites, while maintaining regulatory and quality compliance, managing 3PL relationships, improving inventory performance, and overseeing warehouse P&L and budgets. The position also leads site transitions and consolidation projects and serves as the primary operations partner to supported business units. The work takes place in office and warehouse environments, with exposure to operating equipment, temperature variations, and noise. The role requires walking warehouse floors for extended periods, complying with site safety requirements including PPE, and traveling to distribution sites, 3PL partners, and business locations up to 20%.

Requirements

Bachelor’s degree in Supply Chain, Operations Management, Industrial Engineering, Business, or a related field.
12 or more years of progressive warehouse, distribution, or logistics experience.
At least 5 years leading multi-site operations and managers of managers.
Proven P&L and budget ownership, with measurable cost reduction and productivity improvement.
Hands-on experience with multiple ERP and WMS platforms, including process design, implementation, or harmonization.
Demonstrated application of lean or continuous-improvement methods with quantified results.
Experience designing, transitioning, and managing 3PL operations.
Experience leading network consolidation, site transitions, or large-scale change programs.
Strong analytical skills and ability to build ROI-based business cases and data-driven dashboards.
Ability to walk warehouse floors for extended periods and comply with site safety requirements, including PPE.
Ability to travel to distribution sites, 3PL partners, and business locations up to 20%.

Nice To Haves

Experience in regulated industries such as medical device, pharmaceutical, or healthcare distribution, and familiarity with ISO 13485 and FDA QMSR requirements.
Lean Six Sigma Green Belt or Black Belt.
APICS/ASCM certification, such as CSCP, CPIM, or CLTD.
Experience deploying warehouse automation, robotics, labor management systems, or AI and advanced analytics solutions.
Proficiency with analytics tools such as Power BI, Tableau, or SQL.
Experience supporting multiple business units with differing service models.

Responsibilities

Lead day-to-day warehouse operations in Savannah and oversee multiple distribution sites, including receiving, put away, storage, replenishment, picking, packing, shipping, returns, and kitting or other value-added services.
Deliver high-quality, on-time, in-full order fulfillment that meets or exceeds service-level agreements for each supported business unit.
Establish standard work and a consistent operating model across sites while accommodating business-specific requirements.
Ensure compliance with applicable medical-device distribution quality and regulatory requirements, including traceability, lot and serial control, controlled storage, and documentation practices.
Champion a strong safety culture, own OSHA compliance, reduce incidents, and oversee site safety programs.
Define and maintain a tiered KPI framework with clear targets, owners, and review cadence; lead daily tier meetings, weekly performance reviews, and monthly business reviews.
Use data to identify root causes, prioritize improvements, and make capacity, labor, and investment decisions; prepare performance reports and presentations for stakeholders at multiple levels.
Optimize material and information flow, including slotting, layout, labor planning, and pick-path efficiency.
Deploy lean methods such as value stream mapping, 5S, kaizen, standard work, error-proofing, and DMAIC; establish continuous-improvement processes and track measurable savings.
Design and document processes, interfaces, and SLAs for 3PL-operated sites and flows; lead 3PL onboarding, transitions, performance governance, reviews, and corrective actions.
Ensure 3PL operations meet HSG quality, regulatory, data integrity, and customer requirements.
Execute warehouse consolidation projects, including site closures, moves, and inventory and systems transitions; develop transition plans covering schedule, resources, risks, change control, customer communications, and service continuity.
Deliver consolidation benefits on schedule and within budget, and verify results after transitions.
Partner with Supply Chain Planning on inventory solutions that balance service levels, working capital, and obsolescence risk.
Own inventory accuracy through cycle-count programs, variance root-cause analysis, and physical inventory controls; reduce excess, obsolete, and expired inventory and improve inventory positioning.
Identify, evaluate, and deploy warehouse technologies and transformation solutions, including automation, robotics, RF/scanning, labor management systems, analytics, and AI-enabled tools.
Use advanced analytics and AI to support labor and capacity forecasting, anomaly detection, slotting optimization, and decision support.
Provide functional oversight of ERP and WMS processes across multiple platforms, including business requirements, process configuration, master data standards, and user adoption.
Partner with IT on system roadmaps, integrations, validation, and harmonization across ERP and WMS environments.
Own the warehouse operations P&L and operating budget, including labor, freight interface, facilities, 3PL, and capital spend.
Deliver year-over-year cost reduction and productivity targets through lean, consolidation, automation, and procurement initiatives.
Build investment business cases with ROI, payback, NPV, and risk assessments; present them to executive leadership and track realized benefits.
Serve as the primary operations partner to multiple business units, understand their customer requirements and plans, and collaborate across functions to align priorities and resolve issues.
Represent the voice of the customer in process and technology decisions.
Lead, coach, and develop site managers, supervisors, and support functions across multiple locations.
Build organizational capability through succession planning, talent reviews, performance management, and structured development plans; foster accountability, inclusion, engagement, learning, experimentation, and continuous improvement.