Director Of Operations Jobs

About The Position

Requirements

• Bachelor’s degree required.
• At least 6 years of experience in operations and large-scale event management.
• Demonstrated success leading complex events for more than 100 participants, including creating show flows, project plans, and repeatable processes.
• Strong operational, organizational, and project-management skills, exceptional attention to detail, strong follow-through, and ability to manage multiple priorities and tight deadlines.
• Strong communication and collaboration skills, including the ability to keep colleagues, partners, and participants informed and prepared.
• Ability to produce polished, well-organized written materials while coordinating input from multiple stakeholders.
• Ability to navigate complexity and ambiguity.
• Excellent written and verbal communication skills.
• Resourcefulness and sound judgment in resolving logistical challenges and adapting plans while maintaining a high-quality participant experience.
• Flexibility, creativity, and a solutions-oriented approach, with readiness to build something from the ground up.
• Ability to stay up to date on AI as it evolves and use data to inform decisions and improvements.
• Deep commitment to DREAM’s mission, values, and graduate vision, and a strong belief in the power of families as partners and leaders.

Nice To Haves

• Advanced degree preferred.
• Experience in events and operations in K–12 education is highly preferred; candidates with substantial event and operations experience in other settings will also be considered.

Responsibilities

• Lead end-to-end planning and execution of two-day in-person Convenings held once per semester for all partner schools, serving as the primary driver and project manager.
• Create and manage detailed project plans, show flows, and operating processes to coordinate contributors, vendors, venues, catering, rentals, and programming.
• Coordinate multiple learning tracks for more than 100 participants, including network leaders, school leaders, teachers, and data and technology teams.
• Ensure smooth event logistics, participant communications, materials, and on-site execution, anticipating needs and creating a strong participant experience.
• Organize monthly virtual gatherings and webinars for partners, including scheduling, invitations, session logistics, and participant materials.
• Plan and manage the operational execution of thought leadership events and webinars for NYC Department of Education audiences.
• Lead planning and logistics for the Program Implementation Team’s onsite coaching visits and meetings.
• Manage invitations, prework, learning materials, and branded items for coaching visits, meetings, and other program activities.
• Maintain clear schedules, processes, and communications so internal teams and partners understand expectations, deadlines, and next steps.
• Oversee preparation and packaging of AI curriculum, playbooks, guides, and other partner-facing resources, ensuring clear formatting, consistent presentation, and readiness for digital or physical distribution.
• Organize digital resources so partners can easily locate and use materials.
• Manage printing, assembly, and distribution of physical resources.
• Perform other responsibilities related to the role as assigned.

Benefits

• Comprehensive medical plans, with DREAM subsidizing the majority of costs for employees and their spouses or domestic partners and children.
• Choice of medical plans to suit the employee’s needs.
• Dental and vision plans.
• Disability benefits.
• Life insurance.
• Up to 12 weeks of fully paid parental leave.
• Flexible spending account options.
• Pre-tax commuter benefits for parking and transit.
• Fitness and entertainment discounts.
• Employee assistance program support.
• 403(b) retirement plan with employer match starting at 4% after one year, with increases tied to DREAM tenure.
• Referral, performance, and tenure milestone bonuses.
• Discounted school meals through the in-house Scratch Food Program.
• Tuition reimbursement support.
• Access to a professional development fund.
• Approximately 48 days off during the school year for school-based 12-month employees, including holidays, school breaks, personal days, and wellness days.
• Annual compensation increases and eligibility for performance- and tenure-based bonuses.