Associate Director of Admissions and Academic Operations

University of Washington•Renton, WA

5d•Remote

About The Position

The Associate Director of Admissions and Academic Operations oversees the academic and admissions operations lifecycle for the Full-time Master of Science in Technology Innovation (MSTI) program, the Hybrid MSTI program, the MSTI + Tsinghua University (THU) Dual Degree program, future GIX degree and non-degree programs, and corporate professional development programs. Reporting to the Academic Director for MSTI, the role ensures accurate, efficient, and compliant instructional logistics, course delivery systems, faculty coordination, curriculum operations, registration processes, and admissions workflows across UW departments and international partner institutions. The position leads admissions operations and systems, coordinates reviewers and interviewers, and serves as the primary contact with Tsinghua University for academic operations and admissions workflows. It also manages faculty scheduling and appointments, course evaluations, Canvas access, degree audit mapping, registration and billing coordination, and academic data across UW and program systems. The role provides functional supervision and workflow direction to admissions reviewers, interviewers, and Course Assistants, and contributes to related budget planning and other assignments. The position may require off-site travel to recruitment events and flexible hours as needed. It is eligible for remote work and is a regular, full-time position.

Requirements

Bachelor’s degree in business, social science, English, education, or a related field, and 3 years of experience in higher education; equivalent education and/or experience may substitute where permitted.
Strong organizational skills and ability to manage multiple priorities and projects.
Strong interpersonal communication and collaboration skills, including the ability to work with prospective and current students, faculty, campus leaders, and professionals.
Excellent writing and editing skills.
Strong public presentation skills.
Attention to detail and high standards of accuracy.
Proficiency with the MS Office Suite.

Nice To Haves

Master’s degree in business, social science, English, education, or a related field.
Experience working with global programs or international students.
Knowledge of student visa processes and relevant graduate school policies.
Experience with Slate, Element451, and UW MyGrad.
Experience supervising staff.
Relevant experience at the University of Washington.

Responsibilities

Lead admissions operations for the Full-time MSTI, Hybrid MSTI, and Dual Degree programs.
Manage admissions systems, including serving as Slate PDE and maintaining the MSTI Admissions Data Tool and CRM tools such as Element451.
Recruit, hire, train, assign workloads to, schedule, and evaluate admissions application reviewers and interviewers; provide rubrics and monitor progress and workflows.
Serve as the primary point of contact with Tsinghua University regarding academic operations and admissions workflows.
Manage cross-institution timelines and admissions milestones, oversee exchange of academic and admissions data, and facilitate coordination between UW faculty and THU administrators.
Maintain course schedules, timelines, and academic calendars across MSTI programs.
Initiate faculty appointments with UW departments for part-time temporary lecturers, affiliate teaching faculty, visiting instructors, and guest lecturers.
Coordinate faculty meetings, workshops, and midpoint check-ins; oversee room reservations, quarterly time schedule submissions, and classroom configurations.
Administer midterm and final course evaluations.
Oversee Canvas access and auditing for instructors, course assistants, and enrolled students, and oversee DARs mapping for Full-time and Hybrid MSTI cohorts.
Partner with UW Continuum College (PCE) to configure registration and policy-aligned billing; oversee non-MSTI student registration processes.
Maintain and audit academic data across MyGrad, Element451, Canvas, and local databases.
Manage Course Assistant hiring workflows, onboarding, training, quarterly responsibilities, workload expectations, and timesheet approvals in Workday.
Provide supervision, duty assignments, workflow direction, and operational standards for admissions reviewers, interviewers, and Course Assistants.
Contribute to budget planning related to academic and admissions processes.
Complete ad hoc assignments as needed.