Associate Director of Admissions and Academic Operations

University of Washington Medical Center•Renton, WA

1d•$98,004 - $105,000•Remote

About The Position

The Associate Director of Admissions and Academic Operations oversees the full lifecycle of academic and admissions operations for the Full-time Master of Science in Technology Innovation (MSTI) program, Hybrid MSTI program, MSTI + Tsinghua University (THU) Dual Degree program, future GIX degree and non-degree programs, and corporate professional development programs. Reporting to the Academic Director for MSTI, the role ensures that instructional logistics, course delivery systems, faculty coordination, curriculum operations, registration processes, and admissions workflows are carried out accurately, efficiently, and in compliance across UW departments and international partner institutions. The position leads admissions operations and systems, manages application reviewers and interviewers, and serves as the primary point of contact with Tsinghua University for academic operations and admissions workflows. It also leads academic operations, including faculty scheduling and coordination, course evaluations, Canvas access, degree audit mapping, registration, billing alignment, and academic data maintenance. The role provides functional supervision and workflow direction to reviewers, interviewers, and course assistants; contributes to budget planning; and completes additional assignments as needed. The position may require off-site travel to recruitment events when additional support is needed, and flexible hours as work demands. It is eligible for remote work. This is a regular, 100% FTE position on first shift.

Requirements

Bachelor’s degree in business, social science, English, education, or a related field, and three years of experience in higher education; equivalent education and/or experience may substitute for minimum qualifications where permitted.
Strong organizational skills and ability to manage multiple priorities and projects.
Strong interpersonal communication and collaboration skills, including the ability to work with prospective and current students, faculty, campus leaders, and professionals.
Excellent writing and editing skills.
Strong public presentation skills.
Attention to detail and high standards of accuracy.
Proficiency with the MS Office Suite.

Nice To Haves

Master’s degree in business, social science, English, education, or a related field.
Experience working with global programs or international students.
Knowledge of student visa processes and relevant graduate school policies.
Experience with Slate, Element451, and UW MyGrad.
Experience supervising staff.
Relevant experience at the University of Washington.

Responsibilities

Lead admissions operations for the Full-time and Hybrid MSTI programs and the Dual Degree program.
Manage admissions systems, including serving as Slate PDE and maintaining the MSTI Admissions Data Tool and CRM tools such as Element451.
Recruit, hire, train, assign workloads to, schedule, monitor, and evaluate admissions application reviewers and interviewers; provide rubrics and oversee operational workflows.
Serve as the primary point of contact with Tsinghua University for academic operations and admissions workflows; manage cross-institution timelines and admissions milestones, oversee academic and admissions data exchange, and facilitate operational alignment between UW faculty and THU administrators.
Maintain course schedules, timelines, and academic calendars across MSTI programs; initiate UW Department faculty appointments for part-time temporary lecturers, affiliate teaching faculty, visiting instructors, and guest lecturers.
Coordinate faculty meetings, workshops, and midpoint check-ins; oversee room reservations, quarterly time schedule submissions, and classroom configurations.
Administer midterm and final course evaluations.
Oversee Canvas access and auditing for instructors, course assistants, and enrolled students, and oversee DARs mapping for Full-time and Hybrid MSTI cohorts.
Partner with UW Continuum College (PCE) to configure registration and policy-aligned billing; oversee non-MSTI student registration processes.
Maintain and audit academic data across MyGrad, Element451, Canvas, and local databases.
Manage Course Assistant hiring workflows, onboarding, training, quarterly responsibilities, workload expectations, and timesheet approval in Workday.
Provide functional supervision, duty assignments, workflow direction, operational standards, and task oversight for admissions reviewers, interviewers, and course assistants; ensure alignment with UW policies and program needs.
Contribute to budget planning related to academic and admissions processes.
Complete ad hoc assignments as needed.