Director of Admissions and Records

Lamar State College Orange•LSCO Main Campus - Orange, TX

About The Position

The Director of Admissions and Records provides leadership and oversight for admissions processing, registration, student records, and related enrollment services at Lamar State College Orange. The Director ensures accurate and timely application processing, protects the integrity and confidentiality of student records, and administers institutional policies related to admissions, registration, academic standing, and graduation. The position leads a cross-trained team supporting students throughout enrollment and collaborates with Recruiting and Engagement, Advising, Financial Aid, and Student Systems and Data Integrity to support efficient processes, regulatory compliance, and a positive student experience. The Director oversees admissions and enrollment workflows; student registration and academic record transactions; transcripts, enrollment verifications, transfer credit, withdrawals, course drops, academic standing, graduation applications, degree audits, degree and certificate awards, and commencement-related work. The role also maintains TSI assessment records, supports course placement, and ensures compliance with FERPA and applicable regulations. Departmental responsibilities include supervising, training, and evaluating personnel; coordinating daily operations and service; setting procedures and performance expectations; supporting institutional reporting, audits, enrollment planning, and process improvement; and performing other duties as assigned.

Requirements

Associate’s degree from an accredited institution.
Three years of progressively responsible experience in higher education admissions, registration, student records, enrollment services, or a related field.
Experience interpreting and applying institutional policies and procedures.
Demonstrated organizational, communication, and leadership skills.

Nice To Haves

Bachelor’s degree in higher education, educational leadership, student affairs, business administration, or a related field.
Experience supervising personnel in a higher education setting.
Experience with student information systems, preferably Ellucian Banner.
Knowledge of FERPA, Texas residency requirements, and higher education records management.
Knowledge of Texas Success Initiative (TSI) requirements and assessment procedures.
Experience with registration, degree audits, graduation processing, and transfer credit evaluation.

Responsibilities

Oversee review and evaluation of admissions applications and supporting documentation, ensuring timely and accurate decisions.
Oversee residency determination and classification in accordance with Texas higher education requirements.
Develop and maintain efficient admissions workflows and coordinate application processing and prospective student follow-up through Watermark.
Coordinate with Recruiting and Engagement, Advising, and other departments to support students’ transition from application to enrollment.
Oversee registration, enrollment updates, and related student record transactions.
Ensure the accuracy, integrity, security, and confidentiality of student academic records.
Oversee official transcript and enrollment verification processing and issuance.
Coordinate evaluation and posting of transfer credit in accordance with institutional policies and approved academic requirements.
Oversee student withdrawals, course drops, and related record updates.
Administer academic standing processes, including probation, suspension, and related notifications.
Ensure timely and accurate processing of student record changes and corrections.
Oversee graduation applications, degree audits, and verification of graduation eligibility.
Coordinate accurate and timely awarding of degrees and certificates.
Collaborate with Instructional Deans and Program Directors to resolve graduation and degree requirement questions.
Support commencement planning and graduation-related student communications.
Maintain accurate TSI assessment records and documentation of student readiness and placement status, collaborating with Advising on course placement and enrollment.
Ensure compliance with FERPA and applicable federal, state, and institutional regulations.
Develop and maintain procedures for appropriate handling, release, and retention of student records.
Ensure admissions, registration, and records processes align with institutional policies and reporting requirements.
Collaborate with Student Systems and Data Integrity to identify and resolve student data discrepancies.
Support institutional reporting, audits, and compliance reviews related to admissions and student records.
Supervise, train, and evaluate assigned Admissions and Records personnel.
Develop and maintain a cross-trained team able to support admissions, records, and related enrollment functions during peak periods.
Coordinate daily operations to ensure timely processing, accurate records, and consistent customer service.
Establish and monitor departmental procedures, performance expectations, and processing timelines.
Collaborate with campus departments to improve enrollment processes and remove administrative barriers.
Assist with institutional enrollment planning and process improvement initiatives.
Perform other duties as assigned.