Director of Admissions

Acadia • Columbia, MO

6d • Onsite

About The Position

The Director of Admissions leads the facility’s admissions and intake operations, directing the admissions process and developing, implementing, and maintaining revenue-generating strategies. The role provides leadership to the Admissions Department, coordinates its work with business development and marketing, and supports directing potential clients to treatment. The Director oversees quality management for crisis triage, evaluation, intake, and admission services, and works to improve departmental efficiency and service quality.

The Director develops policies and procedures, conducts quality assurance and improvement programs, manages departmental goals, budgets, and spending, and ensures compliance with applicable laws and regulations. The role includes hiring, training, and supervising staff; serving as a clinical liaison to referral sources; and communicating follow-up findings and recommendations to organizational leadership. This position is onsite in Columbia, Missouri.

Requirements

• Master’s degree in a human services field or an RN nursing license.
• CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.
• State licensure may be required for this position.
• First aid may be required depending on the state or facility.

Nice To Haves

• More than three years of experience in healthcare-related admissions.
• Three years of work experience as a Director of Admissions in a behavioral health facility.

Responsibilities

• Lead the Admissions Department and cultivate it as an integrated team.
• Implement the business development and marketing department’s strategic plan as it relates to facility admissions and directing potential clients to treatment.
• Address quality management issues related to crisis triage, evaluation, intake, and admission.
• Assign and distribute scheduled evaluations, intakes, or admissions according to requests and hospital census.
• Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
• Perform follow-up communications and make recommendations to organizational leadership.
• Develop and implement program policies and procedures that guide service delivery.
• Make hiring decisions and provide orientation, in-service training, and continuing education for department staff and other internal positions responsible for crisis triage or evaluation services.
• Serve as a clinical liaison with referral sources.
• Improve departmental efficiency and service quality, and develop and meet departmental goals and objectives.
• Ensure the department remains up to date on and compliant with new laws and regulations.
• Recruit, train, and supervise staff.
• Manage departmental finances, prepare and monitor budgets and spending, and ensure operations remain within allocated funds.
• Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.
• Perform other functions and tasks as assigned.

Benefits

• Relocation assistance with a relocation package.
• Professional growth and career pathing.
• Executive mentorship and a corporate clinical mentor from day one.
• Competitive salary and bonuses.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off including vacation, holidays, extended sick leave, and mental health days.
• Industry-leading training and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Director