Director of Admissions

Texas Health & Human Services Commission•San Antonio, TX

2d•$4,263 - $6,779•Onsite

About The Position

The Program Supervisor III (Director of Admissions) performs complex administrative and supervisory program work administering and coordinating admissions to state hospitals. The role provides court and facility liaison on commitment cases, monitors the validity of commitment cases and renewal orders, schedules and coordinates admissions, ensures psychiatrists are available to assess patients promptly and appropriately, coordinates medication hearings, participates in quality assessment and performance improvement activities, and serves on hospital committees. The position works under general supervision, with moderate latitude for initiative and independent judgment. The Director plans and coordinates admissions, maintains daily checks on bed availability, supervises assigned staff, and develops and monitors admission processes and procedures. The role evaluates operations, prepares reports and recommendations, develops admission quality goals and performance measures, and provides training or technical assistance to internal and external stakeholders. It also coordinates commitment renewals, medication hearings, transfers, discharges, and Dangerousness Review Board processes; communicates with courts and legal and law-enforcement personnel; and ensures required legal documentation is prepared. Other duties may include supporting disaster response, recovery, or Continuity of Operations activation, potentially at an alternate shift or location. This is a full-time, regular position at San Antonio State Hospital in San Antonio, Texas. The position is on the day shift, is not eligible for telework according to the posting, and may require flexible hours, rotating or extended shifts, overtime, and travel up to 10%.

Requirements

At least three years of supervisory experience.
At least five years of experience in medical facility admissions.
Knowledge of relevant local, state, and federal laws, regulations, and guidelines governing state hospital admissions.
Knowledge of admissions and referral processes to other state hospitals.
Knowledge of legal processes governing commitment and medication hearings for state hospital patients.
Skills in delegation, supervision, and monitoring completion of tasks.
Skills in office management practices and identifying performance measures or indicators.
Skills in operating computer systems and applicable software.
Ability to establish goals and objectives; develop, evaluate, and interpret administrative policies and procedures; supervise and train staff; and devise solutions to problems.
Ability to use Word, Excel, and Avatar.
Must possess a valid Texas driver's license or obtain one within 90 days after hire to drive a state vehicle. Applicants with an out-of-state license must provide an original certified driving record from the state of licensure; an eligible driving record is required under HHSC Fleet Management policy.
Must pass fingerprint criminal background, pre-employment drug, and specified registry checks.
Must be at least 18 years old for employment at a state-operated facility.
Must comply with HHSC immunization policy and state hospital immunization-related operating procedures.

Responsibilities

Plan and coordinate state hospital admissions, ensure timely and thorough admission processes, monitor bed availability, and ensure psychiatrist availability for patient assessments.
Supervise assigned staff, including recruiting and hiring activities, workload assignment, performance evaluation, feedback, training recommendations, personnel recommendations, and leave scheduling and approval.
Consult with staff about admissions and related issues; plan, coordinate, and implement admission process and procedure changes and monitor compliance.
Evaluate and analyze operations, prepare reports, make recommendations, and respond to executive leadership requests for special project participation.
Develop and implement admissions quality assessment and performance improvement activities, including goals, objectives, and measures for evaluating the admissions program.
Participate in hospital quality assessment and performance improvement committees, subcommittees, and workgroups.
Provide training or technical assistance about the admissions program to internal and external stakeholders, including patients, staff, and law enforcement.
Coordinate medication hearings and commitment renewals with counties, and work with county courts to arrange courtesy hearings and commitments when appropriate; ensure proper documentation.
Coordinate transfers and discharges with receiving facilities or aftercare resources, including jails, other state hospitals, Local Mental Health Authorities, and Local Behavioral Health Authorities.
Coordinate Dangerousness Review Board processes as requested.
Coordinate and communicate with courts, legal and law-enforcement personnel, and related individuals to provide required legal documents.
Participate in agency disaster response or recovery and Continuity of Operations activities as assigned; this may require an alternate shift pattern or location.
Perform other duties as assigned.