Academic and Admissions Advisor

Brigham Young University•Provo, UT

About The Position

The Academic and Admissions Advisor in BYU Continuing Education Classroom Programs guides prospective and current FlexGE, Bachelor of General Studies (BGS), Visiting Student, concurrent high school, and post-baccalaureate students throughout their academic journeys. The advisor supports students from initial inquiries and admissions through academic planning, ongoing support, and graduation preparation, helping them address challenges, achieve goals, and make the most of the BYU experience. The role works closely with students, faculty, and administration and supports a diverse student population, including students who study at a distance. It also carries out daily department operations and special assignments, such as participating in financial assistance committees and gathering information from BGS capstone submissions for program assessments. Work is required in Provo and Salt Lake. This is a part-time position of 28 hours per week. The CE Advisement Center’s mission is to support and educate students so they can fulfill their goals through the Mission and Aims of BYU. Its vision is to guide each student to academic success and personal development.

Requirements

  • Firm commitment to the mission of BYU.
  • One of the following qualification paths: a bachelor’s degree and 2 years of advisement experience; a master’s degree in relevant areas plus graduate coursework in counseling/advising and career theory and 1 year of advisement experience; or advisement certification (or equivalent graduate coursework) and 0–3 years of advisement experience.
  • Ability to work in Provo and Salt Lake.

Nice To Haves

  • Master’s degree in advisement or counseling and 3 or more years of advisement experience; or a master’s degree in a relevant area, graduate work in counseling/advising, and 3 or more years of advisement experience.

Responsibilities

  • Advise a caseload of approximately 420 students and their families on academic planning, admissions requirements, transfer credit, curriculum, registration, financial aid, career goals, and pathways to graduation.
  • Build trusting relationships and provide proactive, empathetic support to students facing academic or personal challenges, including nontraditional distance learners and students with learning disabilities.
  • Develop retention strategies, review student progression data, and conduct monthly outreach to improve persistence and completion, including for first-generation and Early Alert students.
  • Evaluate degree progress and graduation readiness; review academic plans, registration holds, petitions, transfer credits, curriculum exceptions, and special requests.
  • Make recommendations affecting admission, academic standing, retention, and degree completion.
  • Apply university policies and judgment to petitions and substitutions, serve as the first decision-maker on BGS-specific petitions, and participate in GE petition decisions.
  • Create Academic Improvement Plans, support strategic registration, approve capstone registration, and guide students exploring graduate school and licensure programs.
  • Connect students with faculty, university offices, CES schools, programs, and resources; research and explain financial aid, scholarships, and FlexGE or BGS assistance.
  • Learn and apply Appreciative Advising and Designing Your Life models within the first year; maintain advisement records, develop student materials, and research effective advising practices.
  • Support Advisement Center initiatives, admissions, graduation clearance, convocation, and other student experience efforts while following NACADA standards and BYU expectations.
  • Assess prospective students’ eligibility and program fit for FlexGE, BGS, and Visiting Student programs; review academic histories, transfer coursework, requirements, and individual circumstances; and process provisional acceptance or denial.
  • Help prospective and current students plan for admission and graduation, select program emphases, understand remaining requirements, identify degree pathways, and obtain approval of graduation plans.
  • Collaborate with Graduation Evaluation, the Transfer Office, college advisement centers, CE partner schools, and university colleagues to resolve course requirements and support students.
  • Contribute to committees, training, conferences, workshops, recruitment events, and university advising materials; maintain professional knowledge and recommend policies and procedures that meet university standards.
  • Support department operations by processing student discontinuances; researching and recommending service improvements; assisting with scholarships, advisor training, supervision, and staff coverage; preparing assessment feedback; and participating in CE events and conferences.
  • Participate in FlexGE and/or BGS financial assistance committees and gather information from BGS capstone submissions for program assessments.

Benefits

  • BYU automatically contributes 8% to a 401(k) at no cost to the employee; if the employee contributes 5%, BYU adds an additional 4%. Rehires may qualify for different retirement plans.
  • Employee assistance program available to the employee and household members.
  • May be eligible for tuition benefits after two years.
  • Access to the library.
  • Free on-campus parking.
  • Free UTA passes for employees, spouses, and qualified dependents.
  • Discounts at the BYU Store and for many BYU events.
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