Design Consultant Jobs

About The Position

Requirements

• At least 2 years of experience in plumbing design and sales.
• Experience working with luxury, high-end products and customers.
• Knowledge of kitchen and bath design trends.
• Experience with architectural blueprints and a strong sense of aesthetics.
• Ability to use Microsoft Office software, including Outlook and Word, for email, customer contact files, appointment calendars, and reports.
• Outstanding customer service and verbal and telephone communication skills.
• Product knowledge related to kitchen and bath trends sufficient to answer customer questions and identify upselling or cross-selling opportunities.
• Ability to overcome objections by understanding customer needs, providing targeted solutions, and closing sales.
• Ability to build influential relationships and trust with key vendor partners.
• Ability to build positive working relationships and inspire teamwork with coworkers.
• Ability to plan, organize, and multitask.
• Ability to learn and operate computer-related systems used to process orders.
• Ability to read, write, speak, and understand English.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

• Knowledge of products sold in the showroom.

Responsibilities

• Provide product selection assistance and design services to showroom customers and at customer locations.
• Deliver in-store and/or in-home kitchen and bathroom design consultations.
• Meet or exceed established sales and gross profit goals while providing high customer satisfaction.
• Welcome customers and communicate the value of the showroom’s services and products.
• Determine customer needs, recommend appropriate products, identify potential obstacles, and move sales forward.
• Build and maintain long-term customer relationships to encourage referrals and repeat business.
• Develop and maintain knowledge of product lines and features.
• Use company technology to guide product selections and review specifications, pricing, and availability.
• Use sales reports and forecasting tools to meet or exceed sales targets.
• Follow up on leads and generate new business.
• Enter sales orders and bids, expedite purchases, and remain engaged with customers throughout their projects.
• Process showroom sale returns and refund paperwork according to company policy and procedure.
• Keep the showroom clean, neat, current, stocked, and safely displayed.
• Join industry associations and attend professional events to keep informed about design trends and new products and to build business relationships.
• Complete required safety and compliance training programs.
• Perform other reasonably related duties as assigned by the immediate supervisor or management.

Benefits

• Profit-sharing program offering an opportunity to earn a direct annual share of profits.
• Medical, dental, vision, and prescription coverage for full-time team members working 30 or more hours per week.
• Accident, hospital indemnity, and critical care coverage for full-time team members working 30 or more hours per week.
• Life insurance and long-term disability coverage for full-time team members working 30 or more hours per week.
• Pre-tax healthcare, dependent care, and commuter accounts for full-time team members working 30 or more hours per week.
• Paid vacation, holidays, and sick time for full-time team members working 30 or more hours per week; sick time is also offered to part-time team members as required by state law.
• Paid pregnancy and parental leave for full-time team members working 30 or more hours per week.
• Paid day of community service for full-time team members working 30 or more hours per week.
• 401(k) for full-time and part-time team members.
• Retirement cash account with company contributions for full-time and part-time team members.
• Targeted training programs focused on personal and professional growth for full-time and part-time team members.
• Company wellness program for full-time and part-time team members.
• Employee discounts for full-time and part-time team members.
• College tuition benefits for full-time and part-time team members.