DESIGN CONSULTANT (OKC/FT) Non-Safety Sensitive

Mathis Home•Oklahoma City, OK

About The Position

The Design Consultant assists customers with product questions, selections, and purchases, and supports sales associates and Gallery Designers. The role involves providing knowledgeable customer service and sales guidance, preparing and verifying special orders, coordinating in-home visits, and helping maintain an organized, presentable design center and gallery.

Requirements

Ability to lift merchandise weighing up to 40 pounds.
Ability to communicate effectively with team members.
Positive attitude when working with customers.
Knowledge of employment and merchandise-handling procedures.

Nice To Haves

Background in interior design through education or experience.

Responsibilities

Answer customer questions about products, prices, availability, and product uses.
Emphasize product features based on analyses of customer needs.
Motivate and support sales associates with gallery documentation and processes.
Write and verify special orders to ensure prices, finishes, fabrics, and trims are correctly specified on order forms.
Assist customers and/or sales associates with expediting special orders efficiently and effectively.
Recommend, select, and help locate or obtain merchandise based on customer needs.
Apply knowledge of methods for showing, promoting, and selling products.
Keep the design center organized and ensure catalogs, price books, and fabrics are up to date.
Assist gallery customers with fabric selections for custom upholstery and finish selections for case good orders.
Coordinate schedules with Gallery Designers to book in-home visits efficiently.
Assist designers with preparing for presentations.
Keep gallery merchandise presentable for customers.
Provide excellent customer relations while demonstrating a high level of sales expertise.
Perform other duties as directed by management.