RUG SALES ASSOCIATE (OKC/FT) Non-Safety Sensitive

Mathis Home•Oklahoma City, OK
•Onsite

About The Position

The Rug Sales Associate promotes and sells merchandise displayed on the showroom floor and works directly with internal and external customers to understand and meet their needs. The role involves explaining product features, uses, operation, and care; helping customers select merchandise; preparing sales tickets; following up on orders and inquiries by email and phone; and helping resolve merchandise-related issues with customer service and warehouse operations. The associate coordinates with other departments, stays informed about products, policies, and store advertisements, and performs other duties as directed by management. Pay is $20 per hour during two weeks of training. After training, the associate earns $20 per hour or commission, whichever is greater, for the first 90 days; afterward, compensation is straight commission, with no cap stated. The schedule requires open availability, including weekends. The work takes place indoors in a climate-controlled environment.

Requirements

  • Ability to lift merchandise weighing up to 50 pounds, including moving furniture and flipping rugs as part of the selling process.
  • Ability to walk or stand for long periods.
  • Ability to listen and respond to customer needs.
  • Ability to communicate effectively with team members.
  • Positive attitude when working with internal and external customers.
  • Knowledge of employment, safety, and merchandise-handling procedures.
  • Open availability, including weekends.

Nice To Haves

  • Sales experience is preferred but not required.

Responsibilities

  • Promote and sell merchandise displayed on the showroom floor.
  • Work directly with internal and external customers.
  • Follow up on customer orders and inquiries, including by email and phone.
  • Assist with merchandise-related problems in coordination with customer service and warehouse operations.
  • Coordinate with other departments to ensure customer needs are met.
  • Ask customers about products, prices, availability, and uses to understand their needs.
  • Explain product features and benefits in a way customers understand.
  • Prepare sales tickets for orders.
  • Help customers select products based on their specifications and needs.
  • Recommend, select, and help locate or obtain merchandise.
  • Describe merchandise and explain its use, operation, and care.
  • Stay informed about new products, policies, and store advertisements.
  • Use effective customer relations and methods for presenting, promoting, and selling products.
  • Perform other duties as directed by management.

Benefits

  • Health, dental, and vision coverage.
  • 401(k) matching.
  • Life insurance.
  • Health savings account (HSA).
  • Flexible spending account (FSA).
  • Accident coverage.
  • Critical illness coverage.
  • Hospital indemnity coverage.
  • Short- and long-term disability coverage.
  • Employee assistance program.
  • Paid vacation.
  • 10% employee discount.
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