DESIGN CONSULTANT (OKC/FT) Non-Safety Sensitive

Mathis Home•Oklahoma City, OK

About The Position

The Design Consultant assists gallery customers and sales associates with product selection, design choices, and special orders. The role answers customer questions, identifies products based on customer needs, and supports sales through product knowledge and excellent customer relations. It also maintains an organized, presentable design center and helps Gallery Designers coordinate and prepare for in-home visits and presentations.

Requirements

  • Ability to lift merchandise weighing up to 40 pounds.
  • Ability to communicate effectively with team members.
  • Positive attitude when working with customers.
  • Knowledge of employment and merchandise-handling procedures.
  • Ability to perform the stated physical activities, including stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening, and repetitive motion.

Nice To Haves

  • Background in interior design through education or experience.

Responsibilities

  • Answer customer questions about products, prices, availability, and product uses.
  • Emphasize product features based on analyses of customer needs.
  • Motivate and support sales associates with gallery documentation and processes.
  • Write and verify special orders to ensure prices, finishes, fabrics, and trims are correctly specified on order forms.
  • Assist customers and sales associates by expediting the special-order process efficiently and effectively.
  • Recommend, select, and help locate or obtain merchandise based on customer needs.
  • Use methods for showing, promoting, and selling products.
  • Keep the design center organized.
  • Ensure catalogs, price books, and fabrics are up to date.
  • Assist gallery customers with fabric selections for custom upholstery and finish selections for case-good orders.
  • Coordinate schedules with Gallery Designers to book in-home visits efficiently.
  • Assist designers with preparing for presentations.
  • Keep gallery merchandise presentable for customers.
  • Demonstrate excellent customer relations and a high level of sales expertise.
  • Perform other duties as directed by management.

Benefits

  • Fun work environment.
  • Million Dollar Club.
  • Benefits package including health, dental, and vision coverage; 401(k) matching; life insurance; HSA; FSA; accident, critical illness, and hospital indemnity coverage; short- and long-term disability; and an Employee Assistance Program.
  • Paid vacation.
  • Onsite gym.
  • 10% employee discount.
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