Retail Design Sales Consultant

Ethan Allen Global Inc•Peachtree City, GA

12d•$70,000 - $115,000

About The Position

The Design Sales Consultant works with customers in the design center or studio, remotely, online, or in customers’ homes to create individualized design solutions and sell Ethan Allen products and services. Projects may include space planning, fabric coordination, product selection, and overall design, and may involve teamwork or partnerships. Success is measured by design and sales performance, customer service, communication, decision making, project development, presentation, technical skills, and sales benchmarks. Consultants are expected to meet or exceed minimum monthly sales and other benchmarks. Compensation is incentive-based and determined by commissions earned, with a recoverable draw typically ranging from $30,000 to $70,000 annually based on written sales. Experienced consultants’ potential average income is stated as $70,000 to $115,000 per year, and top writers may earn $200,000 or more. This is a full-time position. Ethan Allen describes itself as a premium furniture retailer and interior design destination, providing complimentary design services and selling home furnishings, including custom furniture and artisan-crafted accents. The company says it makes about 75% of its custom-crafted products in North American workshops.

Requirements

Minimum high school diploma or equivalent, with relevant work experience.
At least one year of practical interior design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills and excellent oral and written communication skills.
General understanding of using social media and grassroots marketing to develop a book of business.
Valid driver’s license, except in limited circumstances where an alternate means of transportation acceptable to the company is available during all business hours and enables performance of the job duties.
Intermediate competency using digital floor-planning technology.
Experience using interactive design visualization technology, such as augmented reality, virtual reality, or other visualization tools.
Willingness and ability to learn new technologies.

Nice To Haves

Bachelor’s degree or equivalent in a design-related field from an accredited institution.
Proven experience using social media and grassroots marketing to develop a book of business.
Experience with 3D applications.

Responsibilities

Create design solutions consistent with customers’ preferences and budgets.
Sell Ethan Allen products and services.
Represent the Ethan Allen brand in customer interactions; greet customers in the design center, establish rapport, obtain appointments, and arrange in-home consultations.
Customarily and regularly make home calls to assess customer needs and provide individualized design solutions intended to close sales.
Use grassroots marketing and social media platforms to develop and grow the business.
Educate customers about Ethan Allen’s complimentary design service and provide the level of design assistance they want.
Stay current on design and color trends.
Coordinate with the team to provide customer service before and after the sale, including keeping customers informed about order status and delays.
Participate in corporate-sponsored marketing and training programs as required.
Educate customers about Ethan Allen-sponsored financing options.
Contribute to developing and maintaining the design center’s portfolio.
Use corporate systems and technology to support efficient project design, presentations, and professional service.
Enter orders using the retail point-of-sale system.
Work cooperatively to maintain a neat and orderly design center.
Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop and monitor business and grassroots marketing plans, suggest modifications, and pursue written goals.
Use technology such as the 3-D Room Planner, CRM, and Live Chat to build project volume and productive client relationships.
Use appropriate social media, including Facebook and Instagram, to increase personal and Ethan Allen visibility, and build relationships with outside talent through channels such as LinkedIn.
Perform other duties as required.