Dental Office Manager Jobs

About The Position

Requirements

• High school diploma or equivalent
• Minimum 3 years of dental or healthcare office management experience
• Strong leadership and people management skills
• Excellent communication, customer service, and conflict-resolution skills
• Knowledge of dental terminology, procedures, and insurance processes

Nice To Haves

• Associate’s or Bachelor’s degree preferred
• Proficiency in dental software systems (Denticon)
• Experience managing budgets, payroll, and office KPIs
• Prior supervisory experience with training and staff development
• Familiarity with HR processes such as scheduling, employee relations, and compliance

Responsibilities

• Lead, coach, and develop front office and support staff, fostering a positive, team-oriented culture
• Oversee patient scheduling, check-in/check-out processes, and front desk workflows
• Manage patient billing, insurance claims, and collections with accuracy and timeliness
• Monitor practice financial performance, including revenue, expenses, and KPI reporting
• Partner with the clinical team to ensure smooth coordination of patient care
• Support recruitment, onboarding, training, and performance management of team members
• Ensure compliance with HIPAA, OSHA, and Squire Dental policies and procedures
• Handle escalated patient concerns with professionalism and empathy
• Conduct regular team meetings, providing updates on practice goals and company initiatives
• Collaborate with Regional Managers and Squire Dental leadership on strategic initiatives

Benefits

• Competitive pay
• Medical, Dental and Vision insurance options
• Short-term and long-term disability insurance
• Life insurance gifted to you
• 401(k) with employer match
• Paid time off and paid holidays
• A team culture focused on growth, communication, and high-quality care
• Work-life balance