Dental Office Manager

Aspen Dental Management • Baton Rouge, LA

2d

About The Position

The Dental Office Manager, referred to by Aspen Dental as an Operations Manager, leads office operations in support of the doctors and helps create lasting impressions and build trust and loyalty with patients. The role offers a ten-week training program covering business and leadership knowledge intended to support success and growth within the organization. The manager provides patient service, leads and develops office staff, reviews business results, and works to meet patient-care and business goals.

Requirements

• At least one year of managing a team of direct reports.
• High school diploma or equivalent.
• Ability to motivate and inspire others.
• Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
• Analytical thinking and an emphasis on leveraging data.

Nice To Haves

• College degree preferred.

Responsibilities

• Provide compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage, and retain office staff.
• Consult with patients on treatment options provided by the clinical team, verify insurance payments, and manage collections while ensuring high-quality care.
• Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
• Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
• Perform additional tasks as required.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with employer match
• Career development and growth opportunities
• Free continuous learning through TAG U
• Competitive compensation with base pay and incentives, including a report card bonus and monthly and quarterly profit-sharing opportunities
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED