Assistant Dental Office Manager

Aspen Dental Management•Fort Worth, TX

About The Position

As an Assistant Dental Office Manager, called an Operations Lead at Aspen Dental, you will perform daily front-office tasks and duties that help create lasting impressions and build trust and loyalty with patients. You will report to the Manager and, under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team. New team members participate in an eight-week training program. The role offers full-time employment at $19–$23 per hour. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc. Duties and conditions may vary by independently owned and operated location.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Organized and detail-oriented.

Nice To Haves

College degree preferred.

Responsibilities

Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Collaborate with other members of the dental team to provide exceptional patient care.
Consult with patients about treatment options provided by the clinical team, verify insurance payment, and support collection while ensuring high-quality care.
Under the Manager’s direction, supervise and reinforce the daily tasks and priorities of the non-clinical team.
Review day-to-day data to evaluate its impact on the practice.
Oversee scheduling and confirmation of patient appointments.
Verify insurance payment and collection, balance nightly deposits, and process credit cards.
Perform additional tasks assigned by the Manager.